Page 19 - INQUISITIVE Employee Engagement Guide.pptx
P. 19

Getting


         Onboard

                                                  You will only get one chance to      q skill building where necessary.
                                                  make this first impression. This is the  q their coach, facilitator and enabler.
                                                  journey  that  really  matters  for  q helping them confirm they made a good
                                                  engaging employees and is a great    career choice.
                                                  starting point to build an awesome
                                                  employee experience. You are:        They are listening, learning and wanting to
                                                                                       engage. Does the reality of the experience
                                                  q building the relationship before their  match the story they were sold to come
                                                  first day at work.                   join the tribe? Does the narrative add up?
                                                  q welcoming them into the  tribe and  Have  you  under  promised  and  over
                                                  your home.                           delivered. They will not forget this
                                                  q providing a support network and    moment of truth.
                                                  guide to help them navigate this new
                                                  terrain.                               This is not about the first day, a few
                                                  q introducing  them  to  colleagues  meetings, a course or a schedule of
                                                  through a series of events.          appointments. It is about committing to a 6
                                                  q setting and managing expectations on  month journey to ensure you get the return
                                                  the deal for the first 6 months.     on the investment you have made.
                                                  q explaining your WHY in the context of
                                                  their role.                            Seek to empathise with new colleagues and
                                                  q introducing them to the brand, the  anticipate their needs. Onboarding should
                                                  culture and the quirks of working with  be supported with clear processes and a
                                                  you – in what you say and by what you  series of events that create the right
                                                  do.                                  experience to support the deal you have
                                                  q equipping them with the right tools  made.
                                                  and information to do their job.
                                                  q getting them up to speed in their role    There will be bumps in the road but
                                                  as quickly as possible.              overall it should be a great memorable
                                                                                       journey  that  creates  trust,  delivers
                                                                                       community and builds belonging.


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