Page 27 - INQUISITIVE Employee Engagement Guide.pptx
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Manager  Skillset
















                        COACH                              COMMUNICATOR                              INFLUENCER


           q Enables, motivates, engages and supports  q Confident and articulate communicator, presenter  q An advocate for the business and the
             individual and team performance to deliver  andstorytellerwithdigitalandF2Ftoolkit.  team.
             businessobjectives.
                                                 q Holds the line of sight to the Big Picture –  q An  authentic  Leader  who  is
           q Delegates and sets clear expectations for self  synthesizing and communicating  the direction,  intentionalandvaluesdriven.
             directed employees. Then coaches on day-to-  prioritiesandcontextfortheteamcontribution.
             day work, to facilitate employee engagement,                                     q A Role Model - do as I do, and it
             productivityandlearning.            q Knowledgeable curator and sense maker to reduce  matcheswhatIsay.
                                                    information overload and increase understanding
           q Skillful coaching with empathy, using active  especiallythrougheffective datacommunication.  q AConnector– anetworkerwhobuilds
             listening and good questioning techniques to                                       connectionsfortheteam.
             bringoutthebestinpeople.            q Encourages dialogue and debate to make informed
                                                    decisions. By expressing views with reasoning and  q An Enabler who promotes others and
           q Continuous timely, constructive, open and  data, then directly asking for ideas and feedback  makesthingshappenforthem.
             honest feedback and evaluation, through  beforereviewingtomakeinformeddecisions.
             ongoing conversations. In a motivational and
                                                                                              q A Collaborator – a team player,
             thoughtfulwaythatisconsistentacrossteams.  q Communicates clearly through regular, informal,  getting people to work together,
                                                    more visually engaging presentations and adopts a  breakingdownsilos.
           q Supports and enables a learning culture with a  succinctwritingstyle –alltailoredtoindividualsand
             growth mindset for individual and team  teamsneeds.
             development.
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