Page 3 - INQUISITIVE Employee Engagement Guide.pptx
P. 3
Stephen Covey in the book ‘The 8 th Habit’ describes a poll of 23,000
employees drawn from a number of companies and industries: He reports
the Poll’ finding’s:
q Only 37% said they have a clear understanding of what their
organisation is trying to achieve and why.
q Only one in five was enthusiastic about their team’s and their
organisation’s goals.
q Only one in five said they had a clear ‘line of sight’ between their tasks
and their team’s and organisations goals.
q Only 15% felt that their organisation fully enables them to execute
key goals.
q Only 20% fully trusted the organisation they work for.
Pretty sobering stuff. It’s also quite abstract. You probably walk away
from these stats thinking something like ‘There’s a lot of dissatisfaction
and confusion in many companies.’
Then Covey superimposed a very human metaphor over the statistics. He
says, ‘If, say, a soccer team had these same scores, only 4 of the 11
players on the field would know which goal is theirs. Only 2 of the 11
would care. Only 2 of the 11 would know what position they play and
know exactly what they are supposed to do. And all but 2 players would
in some way, be competing against their own team members rather than
the opponent.
Chip and Dan Heath ‘Made to Stick’
This story is not recent but the issue remains - the problem of
disengagement is still very prevalent in business today.
What does your soccer team look like?
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