Page 18 - INQUISITIVE TITO
P. 18
Getting
Onboard
You will only get one chance to make q skill building where necessary.
this first impression. This is the journey q their coach, facilitator and enabler.
that really matters for engaging q helping them confirm they made a
employees and is a great starting point good career choice.
to build an awesome employee They are listening, learning and
experience. You are:
wanting to engage. Does the reality
q building the relationship before their of the experience match the story
first day at work. they were sold to come join the tribe?
q welcoming them into the tribe and Does the narrative add up? Have you
your home. under promised and over delivered.
q providing a support network and They will not forget this moment of
guide to help them navigate this new truth.
terrain.
q introducing them to colleagues This is not about the first day, a few
through a series of events. meetings, a course or a schedule of
q setting and managing expectations appointments. It is about committing
on the deal for the first 6 months. to a 6 month journey to ensure you
q explaining your WHY in the context get the return on the investment you
of their role. have made. You seek to empathise
q introducing them to the brand, the with new colleagues and anticipate
culture and the quirks of working with their needs. Onboarding is supported
you – in what you say and by what you with clear processes and a series of
do. events that create the right
q equipping them with the right tools experience to support the deal. There
and information to do their job. will be bumps in the road but overall
q getting them up to speed in their it should be a great memorable
role as quickly as possible. journey.
18