Page 18 - INQUISITIVE TITO
P. 18

Getting


         Onboard

                                                   You will only get one chance to make  q skill building where necessary.
                                                   this first impression. This is the journey  q their coach, facilitator and enabler.
                                                   that  really  matters  for  engaging  q helping them confirm they made a
                                                   employees and is a great starting point  good career choice.
                                                   to  build  an  awesome  employee    They  are  listening,  learning  and
                                                   experience. You are:
                                                                                       wanting to engage. Does the reality
                                                   q building the relationship before their  of the experience match the story
                                                   first day at work.                  they were sold to come join the tribe?
                                                   q welcoming them into the tribe and  Does the narrative add up? Have you
                                                   your home.                          under promised and over delivered.
                                                   q providing a support network and   They will not forget this moment of
                                                   guide to help them navigate this new  truth.
                                                   terrain.
                                                   q introducing  them  to  colleagues    This is not about the first day, a few
                                                   through a series of events.         meetings, a course or a schedule of
                                                   q setting and managing expectations  appointments. It is about committing
                                                   on the deal for the first 6 months.  to a 6 month journey to ensure you
                                                   q explaining your WHY in the context  get the return on the investment you
                                                   of their role.                      have made. You seek to empathise
                                                   q introducing them to the brand, the  with new colleagues and anticipate
                                                   culture and the quirks of working with  their needs. Onboarding is supported
                                                   you – in what you say and by what you  with clear processes and a series of
                                                   do.                                 events  that  create  the  right
                                                   q equipping them with the right tools  experience to support the deal. There
                                                   and information to do their job.    will be bumps in the road but overall
                                                   q getting them up to speed in their  it should be a great memorable
                                                   role as quickly as possible.        journey.




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