Page 14 - Hathaway Cleaning Services Quotation Example
P. 14
HATHAWAY’S WAY
SERVICES CORE SERVICES
SYSTEMS Our standard service covers all your immediate needs to have
fresh and clean environment - this usually includes dusting,
vacuuming, mopping, workstation cleaning, emptying bins,
toilet sanitising and kitchen cleaning. We also focus on key
customer areas such as Receptions and Meeting Rooms. We
agree a daily/ weekly service with you to ensure the office
areas are maintained to a high standard for your staff to
function.
BLITZ - DEEP CLEAN
We offer one complimentary Blitz clean for our customers
each year. In addition we recommend another that may also
include window and carpet cleaning - all in a package
managed by us for you.
ADDITIONAL EXTRAS
We can also meet one off requests for carpet, window and
specialist cleans as required. We will competitively source and
provide office and bathroom consumables on a regular basis
to take the hassle away from your team too. We can provide
flowers for receptions and meeting rooms.
APPROACH
Hathaway's Way contains our tried and trusted approach to
cleaning commercial premises. Starting with your needs and
our specification - that establishes the foundations for the
service we provide. Each customer site has a Hathaway
Manual that outlines duties, procedures, training, standards,
protocols, feedback reviews and contacts - this is reviewed
and if necessary updated quarterly with you.
PROCEDURES
We have written procedures for all our processes and systems
including our cleaning process, health and safety, security,
equipment, cleaning materials, customer communication,
employment and training.
QUALITY
You want reassurance that good standards are maintained.
We monitor quality regularly based upon our procedures - that
you can review on site and adhoc visits by Carole our MD. We
also ask our clients to review team performance quality
quarterly and this is linked to our employee incentive scheme.
SERVICES CORE SERVICES
SYSTEMS Our standard service covers all your immediate needs to have
fresh and clean environment - this usually includes dusting,
vacuuming, mopping, workstation cleaning, emptying bins,
toilet sanitising and kitchen cleaning. We also focus on key
customer areas such as Receptions and Meeting Rooms. We
agree a daily/ weekly service with you to ensure the office
areas are maintained to a high standard for your staff to
function.
BLITZ - DEEP CLEAN
We offer one complimentary Blitz clean for our customers
each year. In addition we recommend another that may also
include window and carpet cleaning - all in a package
managed by us for you.
ADDITIONAL EXTRAS
We can also meet one off requests for carpet, window and
specialist cleans as required. We will competitively source and
provide office and bathroom consumables on a regular basis
to take the hassle away from your team too. We can provide
flowers for receptions and meeting rooms.
APPROACH
Hathaway's Way contains our tried and trusted approach to
cleaning commercial premises. Starting with your needs and
our specification - that establishes the foundations for the
service we provide. Each customer site has a Hathaway
Manual that outlines duties, procedures, training, standards,
protocols, feedback reviews and contacts - this is reviewed
and if necessary updated quarterly with you.
PROCEDURES
We have written procedures for all our processes and systems
including our cleaning process, health and safety, security,
equipment, cleaning materials, customer communication,
employment and training.
QUALITY
You want reassurance that good standards are maintained.
We monitor quality regularly based upon our procedures - that
you can review on site and adhoc visits by Carole our MD. We
also ask our clients to review team performance quality
quarterly and this is linked to our employee incentive scheme.
