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A Guide to Effective Leadership in a Crisis
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Perhaps, the only thing employees dislike more than If purposeful leadership is crucial in times of trouble,
being ignored is organizational indecision. When it follows that the effects of dysfunctional leadership
leaders fail to act in a timely fashion, it's a recipe in moments of crisis are particularly devastating. The
for stakeholder doubt, dissatisfaction, insecurity, impacts of infighting, therefore, can have catastrophic
and sometimes even panic. To lead people past these consequences, including, finger-pointing, and an
feelings, the root of each of these emotional responses unwillingness to stand up, take charge.
must be acknowledged and understood. People expect
to be appropriately supported and led. In many Especially in times of trouble, leaders must demonstrate
respects, leadership is an art, and art comes only decisiveness, determination, and confidence within
through hard work and experience. whatever direction or decisions they choose. That's
the call of leadership.
Effective superintendent, school board and school
business official leadership, especially in times of Michael L. Wright is Superintendent of Blue Ridge Unified
crisis, requires clear and consistent communication, Schools. He can be reached at: mwright@brusd.org
confidence, anticipation, and proactive, data-driven
decision-making, all without losing touch with people.
After all, the ultimate responsibility to oversee and
supervise an entire school district finally falls to this
select few.

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