Page 150 - principles of tourism marketing-1 (1)
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Key words:


                           Public  relations:  Public  relations  (PR)  is  the  practice  of

                             managing the flow of information between an individual or an

                             organization and the public.

                           stakeholders:  A  person  or  organization  with  a  legitimate

                             interest in a given situation, action or enterprise. It can range

                             from employees and investors of a company to the customers

                             purchasing from the company.

                           customer  relationship  management:  Customer  Relations

                             Management (CRM) is concerned with (among other things)

                             the conversion rate: percentage of customers who “try and

                             buy” the product.



                       Jobs in marketing reflect the diverse marketing mix and the array

                       of business tools used to address customer concerns and increase

                       brand awareness. Regardless of their role or function, marketers

                       must present information to target audiences; increase consumer

                       and customer demand; and differentiate products against market

                       competition.  Marketing  positions  that  support  these  functions

                       include:



                           Field marketing managers conduct promotions in the field.

                             Field  marketing  is  historically  thought  of  as  a  one-way

                             communication tool. The brand’s message is delivered from







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