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CUSTOMER FOCUS















          From humble beginnings of horse-drawn rail cars to electric lo-
          comotives  capable  of  moving  hundreds  of  tons  of  cargo,  CSX
          celebrates a rich history covering almost 190 years.

          The CSX story began with America’s first common carrier, The
          Baltimore and Ohio Railroad.  Originally powered by horses, the
          B&O set in motion the events that would lead to America’s most
          efficient  means  of  transporting  goods.    Several  years  later,  the
          term “horsepower” was created to convince potential buyers of
          the value of the steam engine comparing it to the work done by
          horses. (Courtesy of the B&O Railroad Museum.)
          The CSX family tree began on February 28, 1827, when the Balti-
          more  and  Ohio  Railroad,  America’s  first  common  carrier  rail-
          road, was chartered.  Its original line covered one state and 13
          miles; today CSX covers 23 states on a 21,000-mile network.
          In 1980, the Chessie System and Seaboard Coast Line Industries united, and CSX Corporation was born.  This era
          also marked a major change, as President Jimmy Carter signed the Staggers Rail Act, which enabled railroads to com-
          pete partially without government regulation.  Prices came down, traffic went up, safety improved and the rail com-
          panies began to reverse decades of financial woe.
          The Chessie System and Seaboard Coast Line Industries Inc. came together, and CSX Corporation was created to
          serve the eastern half of the nation.  The C stands for Chessie, the S for Seaboard and the X for the multiplication
          effect, recognizing the two companies coming together.
          On December 29, 1982, the Seaboard Coast Line and Louisville & Nashville (under the Family Lines entity) were
          merged to form the Seaboard System Railroad, Inc.  This was the first step under the CSX Corporation holding com-
          pany to combine all the railroads into one.
          The foundation for today’s CSX continued to solidify.  The Seaboard System Railroad Inc. formed after the members
          of The Family Lines, SCL, L&N, CC&O and the Georgia Group (excluding the Western Railway of Alabama) formally
          merged on January 1, 1983.
          In 1984 CSX became a multimodal company when it acquired control of a barge unit, American Commercial Lines
          Inc.
          In 1986 the ocean container shipping company, Sea-Land Service, joined CSX Corporation and the Seaboard and
          Chessie Railroads became CSX Transportation.

          In 1987 B&O merges completely with the C&O, and the C&O officially adopts the CSX Transportation name.
          Focused on the Future – As a well-established rail industry leader on the East Coast, CSX launched programs that
          helped not only the industry but also the world.  In March 2007, CSX became the first company in the transportation


         Volume 3 : Issue 1                                                                                 Page 18
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