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incidence of changes is significant both in frequency (1.7% of candidates requested reviews,
46.3% of these had favorable responses) and scope of changes (changes ranged from 1 point
to 18 points). It is reasonable to therefore have a similar expectation of the errors being
significant for CSEC and CAPE, more-so considering the issues raised concerning the
fidelity of e marking.

This new system needs to be clarified and amended to consider the following:
o CXC needs to issue or re-issue to all stakeholders, a comprehensive explanation of its
system for addressing queries and the assignment of fees. It must be clear as to what
activities the fees compensate for.
o Implement a tiered payment system to match the levels of review offered. It seems
nonsensical to pay the same fee for a recount as for a review or re-mark.
o As a matter of fact, no fee should be imposed for a recount as this can be considered an
operational routine of CXC, which should be effected once an application is received. A
recount cannot be the signal for further interrogation of students’ scripts given the range
of mistakes markers can make. Also, particularly with e marking, there are the
challenges of effectively monitoring of markers as well as efficiently intervening when
amendments to the mark scheme, post standardization become necessary.
o A mechanism needs to be implemented to give access to the MOE to data on applications
to query results so it can effectively monitor and intervene as necessary.

An administrative check, as is currently understood, is not satisfactory considering the rigor
required of paid applications to query students’ scores and the number of irregularities noted
with results that were release as well as considering possibilities that may be overlooked
when projecting from the data on queries for SEA. It is recommended that the application
form should have attached an explanation of the scope of services being paid for as each year
there are new applicants who need to be appraised.

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