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538 Writing Recommendation Reports
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A formal statement of the task For these reasons, Dr. Bremerton asked SAAC to present our findings and
that Dr. Bremerton asked the recommend whether the university should proceed with the clicker project and, if
committee to perform. so, how the computing environment in the lecture halls would affect the direction of
the feasibility study.
The methods the writers used to First, we sought to understand the basics of clicker use in higher education to
carry out their study. inform our further research. Next, we wrote the interview questions and the
questionnaires that we used to gather our data, field-tested the questions, and
performed the interviews and distributed the questionnaires. Finally, we collected
and analyzed the data, and then wrote this report.
The writers politely acknowledge We wish to thank the three other members of the SAAC — Melissa Otheridge,
the assistance they received Larry Wilins, and Rebecca Phillips — for reviewing the draft and offering valuable
from their colleagues on the suggestions for revision.
committee.
We found that instructors likely will be very receptive to a feasibility study. In
The writers devote two para- addition, if CMSU adopts a formal policy of clicker use, faculty will be positive
graphs to their principal find- about it — provided that the university chooses a good clicker system and provides
ings. Introductions can present effective technical support. Further, we found that more than half (56 percent) of
the major findings of a report; the CMSU students who responded to our questionnaire expressed a willingness to
technical communication is not pay up to $40 for a clicker. A quarter (23 percent) were willing to pay only $20, but
about drama and suspense. a fifth (19 percent) were willing to pay up to $60.
The infrastructure of our 17 large lecture halls presents no special difficulties for
clicker use, provided that we restrict our study to radiofrequency-based systems.
Although an older technology — infrared-based systems — offers cheaper clickers, it
would require upgrading of the lecture halls with additional hardware. Further, we
found that the existing computer systems in the lecture halls include both Macs and
PCs with operating systems back to Windows XP. Therefore, the selected system
would need to work with all those operating systems.
Notice the writers’ use of the On the basis of these findings, we recommend that CMSU proceed with its
phrase “we recommend.” feasibility study of the costs and benefits of adopting a clicker policy on campus.
Repeating key terms in this way
helps readers understand the In the following sections, we provide additional details about our research methods,
logic of a report and concentrate the results we obtained, the conclusions we drew from those results, and our
on the technical information it recommendation.
contains.
An advance organizer for the
rest of the report.
19_MAR_67948_Ch19_512-562.indd 538 11/29/11 3:36 PM
