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FEATURE FEATURE
2017

What are the latest
practices in crisis
We make management

for community
managers? How
sure you stay important it

is to train the
managers to handle
crisis situations
effectively ensuring
the safety of the
residents? Experts
in the industry

comment about this
pertinent issue.

“Kingfield’s
approach
promotes the therefore, a community the effectiveness of the
development manager must be proficient in overall emergency response.
of plans that attaining an effective process A considerable number of
are relevant for the staff and residents buildings within the UAE are
to each within their building to tantamount to small towns in
community, leave the premises calmly, themselves: failure to train
afety of residents thus enabling quickly and above all safely, the manager in these vital
is one of the most a ‘reaction commensurate to that specific components could ultimately
challenging aspects on the environment. These protocols result in a lack of leadership
Sin community ground’ that have many generic elements and direction during the most
management as disasters is relevant to however, Kingfield’s approach critical of situations.
strike without notice, making that project.” promotes the development of
it imperative for community plans that are relevant to each What exactly is crisis
managers to be ready 24 hours community, thus enabling a management?
for crisis management. Mark ‘reaction on the ground’ that is Crisis management is a
Maynard, Senior Community relevant to that project.” broad term which needs to be
Manager and Head of Site HR, He further adds that the explained in detail as it has
Kingfield Owner Association manager’s understanding of multiple dimensions. Stephen
Management Services says, the behavior of fire alarm and Quinn, Director of Project &
“A Building Manager’s most fire-fighting systems, property Building Consultancy of Land
essential role within crisis layout, asset shutdown Sterling says, “Protection
response is to implement the processes, community of your asset and occupants
most effective ‘Reaction on population and location of should be the ultimate goal of
the ground’. Consultation and hazardous materials facilitates any community or Facilities
discussion with emergency an effective transfer of Management Service. In
services such as Dubai Civil Mark Maynard information to the authorities order to maintain business
Defense and Dubai Police Senior Community upon arrival following the continuity and maintain a safe
reveals that this factor Manager and Head of evacuation of all residents, environment to live, work and
is commonly overlooked Site HR, Kingfield consequently furthering play in, it is essential that the
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