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FEATURE FEATURE
2017
communication. One area the right technology backbone to Energy wastage, Asset
where tremendous value can can serve as an asset, which efficiency, Technician efficiency,
be unlocked is in operational drives up the overall value of Service Provider efficiency. So
efficiency. Owners Associations the community management choosing the right technology
can leverage technology to business. Moreover, it gives is the key factor. Owners
accelerate the collection of the Owners Association a association managers have to
sustainable advantage in the
know that CAFM is what they
GOING owners with the ability to pay Tariq Chauhan highly competitive industry needed not ERP/EAM systems
maintenance dues, providing
for maintenance dues thru an
of community management,”
to address their end objective,”
he says.
app enhances the convenience
he explains.
HIGH- feedback for all parties. Another area of efficiency Group Chief Executive What is on offer? Choose it right
and delivers delight to owners.
Officer, EFS Facilities
Additionally, technology
Services
gain is the streamlining of the
Technology is evolving
While technology will help
platforms are producing
budgeting process, which is
everyday with new systems
you save money and implement
services that are easier to
currently taking the Owners
faster operation procedures,
being added and existing
access such as mobile reporting
Association a tremendous
ones upgraded. Rajan
choosing the wrong technology
TECH adds that although technology amount of time and effort. Neelakantan, Chief Executive can completely backfire and
tools for faults and issues. He
Moreover, technology can
may have an adverse impact.
Officer & Partner, Lattice,
is making a massive impact,
unlock tremendous value in
So it is important to choose
says technology systems like
for the FM industry the key to
the community itself. Having
ERP/EAM are often used for
the right kind of technology.
unlock the true potential of the
the right technology backbone
Service Operations & Asset
Tariq Chauhan, Group
internet of things, increased
monitoring of machines and
safety and security of residents
however in reality ERP/EAM
Facilities Services says it
manpower is data. Our ability can exponentially enhance the Dhiren Maintenance functions, Chief Executive Officer, EFS
in the community. Identifying
is true indeed if the wrong
cannot fulfil the role of a CAFM
to understand, interpret and the right technology partner Harchandani system. “Our Reflexion CAFM technology is not chosen it
Technology is everywhere and act upon data is becoming is paramount. There are three Founder of Zenboxed with its Help Desk, Auto can bring many challenges
and Partner at ADDA
constantly changing in everything increasingly important. boxes that are non-negotiable PPM scheduling, Technician both in context to operations
we do and the property and facility “One key driver bringing when evaluating a technology “Better Mobility, Interactive SP Portal/ and financial cost overruns
demonstrable and quick results
partner. The first is support,
App, Customer Portal/App
. “However one needs to
management industry is no different. across the FM industry is the has your technology partner maintained assets brings efficiency in managing understand the definition of
will consume less
use of data and technology in developed a culture within electricity, water RM and PPM Work Orders, Geo right technology, especially in
Energy Management. BMS their business of support and Mapping, Audit functionality context to BMS and CAFM.
oday, the property and “The use of systems, smart sensors, smart service, moreover, do they etc.. Leading to
facilities management mobile technology and connected metering and have local support with clear Energy Saving etc; leading to proper asset The main prerequisite is to
check if the developer has
maintenance process &
industry is going heightens our smart control of buildings SLAs? The second box is and can reduce
Tthrough a phase ability to focus reducing energy use is a customizations, each business up to 10% of the Asset life cycle Management installed MEP assets with
benefiting OA for a better
embedded technofixes such
of technological revolution, on managing very exciting area that is unique, and inevitably your utilities bill. So Customer Experience & ROI. Chillers, CCTV, Fire Alarms
making the process of solving productivity, technology is being used to business will require some level using the right Using a wrong system and BMS systems etc. with right
maintenance issues faster response times have an immediate impact on of customizations. It’s critical technology is the PPM is not done correctly the functional specs as often these
and more professional. and real time the holistic cost of building that your partner’s technology key factor.” life of the asset will shrink assets are installed with out
For residents, right from tracking of job operation,” he concludes. stack makes customizations causing financial loss due to of date or very advanced specs
registering a maintenance updates” Dhiren Harchandani, straightforward. The third box premature replacement of the that are not user friendly and
complaint to getting the issue Founder of Zenboxed and is the DNA of the technology asset impacting to a saving of their maintenance cost is too
resolved, technology is helping sensors monitoring parameters Partner at ADDA - A growing partner. There are two types of 5% to 10%. Better maintained high due to advanced MEP
them immensely in each and greater knowledge it’s number of community technology companies, the first assets will consume less skills needed to maintain
and every step. Alex Davies, enabling decisions to be made managers and Owners are the ones focused on Sales electricity, water etc.. Leading them or high AMC costs.
Managing Director, Emrill quicker than usual with a Associations are leveraging and Marketing, and the second to Energy Saving and can It is a common practice in
Services LLC, “Technology is more proactive approach. technology as a strategic are the ones that are focused reduce up to 10% of the utilities construction procurements that
everywhere and constantly The use of mobile technology business asset. “Having the on the product, the success bill. Additionally comparative Developers sign long terms
changing in everything we heightens our ability to focus right technology backbone of your business increases analysis between similar assets AMCs in lieu of cheaper front
do and the FM industry is no on managing productivity, can add tremendous value up exponentially when you align or building portfolios combined end costs of equipment’s with
different. We are witnessing Alex Davies response times and real and down the organization yourself with a technology Rajan with at SQFT level using the terms that are not good for
the use of technology increasing Managing Director, time tracking of job updates from finance, compliance, partner that is sharply focused Neelakantan Reflexion CAFM’s MIS suite stable maintenance regimes,”
in many ways, with cheaper Emrill Services LLC providing us with detailed facility management and on the product. Finally, having CEO, Lattice will help identify issues related he adds.
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