Page 27 - Meamcon_2017_Magazine2
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FEATURE  FEATURE
                                                                                                    2017






         communication. One area                        the right technology backbone   to Energy wastage, Asset
         where tremendous value can                     can serve as an asset, which   efficiency, Technician efficiency,
         be unlocked is in operational                  drives up the overall value of   Service Provider efficiency. So
         efficiency. Owners Associations                the community management    choosing the right technology
         can leverage technology to                     business. Moreover, it gives   is the key factor. Owners
         accelerate the collection of                   the Owners Association a    association managers have to
                                                        sustainable advantage in the
                                                                                    know that CAFM is what they
 GOING   owners with the ability to pay   Tariq Chauhan   highly competitive industry   needed not ERP/EAM systems
         maintenance dues, providing
         for maintenance dues thru an
                                                        of community management,”
                                                                                    to address their end objective,”
                                                                                    he says.
         app enhances the convenience
                                                        he explains.
 HIGH-   feedback for all parties.   Another area of efficiency   Group Chief Executive   What is on offer?  Choose it right
         and delivers delight to owners.
                                     Officer, EFS Facilities
 Additionally, technology
                                     Services
         gain is the streamlining of the
                                                           Technology is evolving
                                                                                      While technology will help
 platforms are producing
         budgeting process, which is
                                                        everyday with new systems
                                                                                    you save money and implement
 services that are easier to
         currently taking the Owners
                                                                                    faster operation procedures,
                                                        being added and existing
 access such as mobile reporting
         Association a tremendous
                                                        ones upgraded. Rajan
                                                                                    choosing the wrong technology
 TECH  adds that although technology   amount of time and effort.   Neelakantan, Chief Executive   can completely backfire and
 tools for faults and issues. He
         Moreover, technology can
                                                                                    may have an adverse impact.
                                                        Officer & Partner, Lattice,
 is making a massive impact,
         unlock tremendous value in
                                                                                    So it is important to choose
                                                        says technology systems like
 for the FM industry the key to
         the community itself. Having
                                                        ERP/EAM are often used for
                                                                                    the right kind of technology.
 unlock the true potential of the
         the right technology backbone
                                                        Service Operations & Asset
                                                                                    Tariq Chauhan, Group
 internet of things, increased
 monitoring of machines and
         safety and security of residents
                                                        however in reality ERP/EAM
                                                                                    Facilities Services says it
 manpower is data.  Our ability   can exponentially enhance the   Dhiren   Maintenance functions,   Chief Executive Officer, EFS
         in the community. Identifying
                                                                                    is true indeed if the wrong
                                                        cannot fulfil the role of a CAFM
 to understand, interpret and   the right technology partner   Harchandani   system. “Our Reflexion CAFM   technology is not chosen  it
 Technology is everywhere and   act upon data is becoming   is paramount. There are three   Founder of Zenboxed   with its Help Desk, Auto   can bring many challenges
                                     and Partner at ADDA
 constantly changing in everything   increasingly important.   boxes that are non-negotiable   PPM scheduling, Technician   both in context to operations
 we do and the property and facility   “One key driver bringing   when evaluating a technology   “Better   Mobility, Interactive SP Portal/  and financial cost overruns
 demonstrable and quick results
         partner. The first is support,
                                                        App, Customer Portal/App
                                                                                    . “However one needs to
 management industry is no different.  across the FM industry is the   has your technology partner   maintained assets   brings efficiency in managing   understand the definition of
                                     will consume less
 use of data and technology in   developed a culture within   electricity, water   RM and PPM Work Orders, Geo   right technology, especially in
 Energy Management.  BMS   their business of support and   Mapping, Audit functionality   context to BMS and CAFM.
 oday, the property and   “The use of   systems, smart sensors, smart   service, moreover, do they   etc.. Leading to
 facilities management   mobile technology   and connected metering and   have local support with clear   Energy Saving   etc; leading to proper asset   The main prerequisite is to
                                                                                    check if the developer has
                                                        maintenance process &
 industry is going   heightens our   smart control of buildings   SLAs? The second box is   and can reduce
 Tthrough a phase   ability to focus   reducing energy use is a   customizations, each business   up to 10% of the   Asset life cycle Management   installed MEP assets with
                                                        benefiting OA for a better
                                                                                    embedded technofixes such
 of technological revolution,   on managing   very exciting area that   is unique, and inevitably your   utilities bill. So   Customer Experience & ROI.  Chillers, CCTV, Fire Alarms
 making the process of solving   productivity,   technology is being used to   business will require some level   using the right   Using a wrong system and   BMS systems etc. with right
 maintenance issues faster   response times   have an immediate impact on   of customizations. It’s critical   technology is the   PPM is not done correctly the   functional specs as often these
 and more professional.   and real time   the holistic cost of building   that your partner’s technology   key factor.”  life of the asset will shrink   assets are installed with out
 For residents, right from   tracking of job   operation,” he concludes.  stack makes customizations   causing financial loss due to   of date or very advanced specs
 registering a maintenance   updates”  Dhiren Harchandani,   straightforward. The third box   premature replacement of the   that are not user friendly and
 complaint to getting the issue   Founder of Zenboxed and   is the DNA of the technology   asset impacting to a saving of   their maintenance cost is too
 resolved, technology is helping   sensors monitoring parameters   Partner at ADDA - A growing   partner. There are two types of   5% to 10%. Better maintained   high due to advanced MEP
 them immensely in each   and greater knowledge it’s   number of  community   technology companies, the first   assets will consume less   skills needed to maintain
 and every step. Alex Davies,   enabling decisions to be made   managers and Owners   are the ones focused on Sales   electricity, water etc.. Leading   them or high AMC costs.
 Managing Director, Emrill   quicker than usual with a   Associations are leveraging   and Marketing, and the second   to Energy Saving and can   It is a common practice in
 Services LLC, “Technology is   more proactive approach.    technology as a strategic   are the ones that are focused   reduce up to 10% of the utilities   construction procurements that
 everywhere and constantly   The use of mobile technology   business asset. “Having the   on the product, the success   bill. Additionally comparative   Developers sign long terms
 changing in everything we   heightens our ability to focus   right technology backbone   of your business increases   analysis between similar assets   AMCs in lieu of cheaper front
 do and the FM industry is no   on managing productivity,   can add tremendous value up   exponentially when you align   or building portfolios combined   end costs of equipment’s with
 different.  We are witnessing   Alex Davies  response times and real   and down the organization   yourself with a technology   Rajan   with at SQFT level using the   terms that are not good for
 the use of technology increasing   Managing Director,   time tracking of job updates   from finance, compliance,   partner that is sharply focused   Neelakantan  Reflexion CAFM’s MIS suite   stable maintenance regimes,”
 in many ways, with cheaper   Emrill Services LLC  providing us with detailed   facility management and   on the product. Finally, having   CEO, Lattice  will help identify issues related   he adds.
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