Page 4 - Graypvine March 2021

commitment from all of us – team members in the achievements were far greater than what can be
office and on site – to do the little things like they measured by financial results. From a technology
are big things. Jim talks more about this in his safety standpoint, data and applications were moved to
update in this issue, so be sure to read about what the Cloud, resources were swiftly acquired and
his team is working on. distributed to team members to facilitate execution
Once Walshes kite string was tied off, a series of ongoing projects and a new application for
of increasingly thicker twine was attached to the booking office space was implemented. From an
line and pulled across until eventually it was a rope HR perspective, solutions for interviewing and
strong enough to pull a thick cable across, allowing supporting people issues were done remotely to
construction to begin. In July of 1848 the bridge was maintain the high standard of treating people the
completed and opened to the public. Seven years way we want to be treated. Stories shared by our
later, the bridge was used as a scaffold to build a market leaders highlighted meaningful instances
larger and stronger bridge with two decks – one for of customer service, relationship management,
4 pedestrians and horse-drawn carriages, the other for generating sales and teamwork – defining what it
a steam locomotive – and it all started with that one means to be a team member at Gray.
kite. The daily tasks we each complete, no matter Promotions and leadership development plans
how inconsequential we feel they may be, are just as were announced. The plan will use the concept of
foundational as that kite gliding across Niagara Falls. a common “Leadership Language” based upon
Let’s all challenge ourselves to do the little things like lessons learned from Battlefield Leadership training
they are big and contribute to exceeding our goals, set forth the importance of the C’s – Character,
together. If each of us at all Gray companies can get Courage and Competence. Individual awards were
the little things right, collectively we will accomplish not handed out this year. Instead, every Gray West
really big things. Here’s to another great year! team member is receiving a Challenge Coin to carry
with them to remind us all of the battle fought, and
Gray West lessons learned from 2020.

with Bob Moore The presentation wrapped up with a blooper and
President joke reel (it received very high marks on the team
member annual meeting survey), which helped to
remind us all that in the face of adversity, a little levity
On December 17th, Gray West and Timberwolff goes a long way.
held their Annual Meeting via video. Adapting
to the changes brought on by COVID-19, the Gray Solutions
meeting consisted of pre-recorded video messages with Walker Mattox
of values in action stories shared by Gray West Chief Executive Officer
and Timberwolff Leadership. We shared the
challenges and triumphs of the “Battle of 2020” and
demonstrated through storytelling how our team Gray Solutions has not only seen growth in the
battled COVID-19, adapted to the tragic death of team and projects in the new year, but an expansion
Gonzalo Zuniga and the changes to how and where of our capabilities as well.
we work. When the pandemic hit, Gray Solutions
Gray West did not achieve all its financial goals immediately noticed a trend among our food and
for 2020, but the inspiration gained from the 2020 beverage customers and took action. By the end of