Page 12 - Chapter One
P. 12
xii Contents
2 The Need for a New Type of Leadership 32
The Management Shift Requires a New Leadership Style 33
Leading for purpose, values, passion and compassion 34
From traditional to emergent leadership 36
Complexity science and leadership 41
Leading Knowledge Workers is Diff erent 43
Knowledge workers: what do they want? 45
Leading knowledge workers for innovation in the
creative economy 47
Guidelines for Implementing Emergent Leadership
in Practice 50
Facilitating informal networks 51
Organic growth based on expertise 52
Developing a caring organizational culture based on
intrinsic motivation 53
Collaboration and cross- fertilization of ideas between
communities and teams 53
Developing trust, allowing experimentation and
tolerating mistakes 53
Distribution of responsibility, decision- making and
control, and voluntary leadership 54
Senior management support 55
When should emergent leadership style be implemented? 55
New Leadership in Practice 56
Semco 56
HCL Technologies 57
Brand Velocity Inc. 58
Whole Foods Market 59
W.L. Gore & Associates 60
CSC Germany 61
Zappos.com 63
3 Insights from the Leading Management Thinkers:
from the Why and What to the How 65
The Why, the What and the How of The Management Shift 66
