Page 30 - Waiter-Learner Manual (ENGLISH).indd
P. 30

FOOD AND BEVERAGE SERVICE - LEARNER'S MANUAL









                            6.  Use crevice tool to clean difficult corners.
                            7.  At the end of each day, empty vacuum cleaner if necessary and wipe
                                down with damp cloth.
                            8.  Check for maintenance and report any faults observed. Do a final check to
                                ensure that all furniture is correctly arranged.

                   2.3.4 Routine and Non-routine Cleaning

                      Routine cleaning should take place every day. However, the non-routine cleaning
                      which takes place every now and then, such as washing curtains, shampooing carpets,
                      cleaning backs of furniture, etc. should be planned and scheduled into the staff roster.
                      It is important to carry out both the routine and non-routine cleaning duties, to maintain
                      a high standard of cleanliness in the restaurant.

                      The correct procedure

                      Item to be              Procedure
                      cleaned
                       Doors and walls        1.  Use damp cloth in a systematic movement.

                       Glass shades           1.  Spray some glass-cleaning agent on surface
                                              2.  Wipe with soft dry cloth
                       Back of furniture      1.  Use damp cloth or use vacuum cleaner depending
                                                 on what type of furniture the restaurant has
                       Cane and               1.  Brush or vacuum every day and clean with damp duster.
                       wicker items           2.    Once a week, wipe with solution of warm water and
                                                 washing soda
                                              3.  Avoid over-wetting, as this damages the cane fibres
                                              4.  Rinse with cold salty water. Salt will stiffen the cane. Avoid
                                                 over wetting
                                              5.  Polish with oil or wax for unvarnished surfaces. Use spray
                                                 wax for varnished or painted surfaces
                       Brass:                 1.  Clean daily with damp duster
                                              2.  To remove tarnish, rub gently with metal polish on soft cloth
                                                 and allow drying. Don't use metal polish on lacquered brass
                                              3.  Polish and buff with a soft cloth. Metal polish left on surface
                                                 will damage brass.
                       Lamp shades            1.  Use damp duster
                       Fans                   1.  Use damp duster

                       Carpet                     May be done in-house, if appropriate vacuum cleaner
                       shampooing                available, otherwise

                                                  use an industry cleaning company

                       Floor scrubbing        1.  Use detergent with warm water. Do not use too much
                       abolishing                water and use a 'hazard' sign to avoid slipping accidents.








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