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VUCA: VOLATILITY, UNCERTAINTY, COMPLEXITY,

AMBIGUITY
20 minutes, including interactions and videos

Suitable for

Although predominantly aimed at leaders and managers, this course could suit
people in a variety of roles, including:
• Directors • Supervisors
• Managers • Team Leaders
• Project Managers • Project Leads
• Shift Leaders • Consultants
• Team Workers • Project Teams

Overview

VUCA (Volatility, Uncertainty, Complexity and Ambiguity) is a term used to describe
the environment of constant, unpredictable change that many businesses are
working in. This atmosphere requires a different style of leadership to the traditional,
and a fresh outlook to engaging and empowering others is needed. It also requires
consideration of how we make decisions, solve problems, plan, adapt and manage
risks.

This VUCA e-learning course sets out to provide users with the skills and knowledge
they need to effectively work in uncertain environments while giving them key tools
to manage and control their business outputs. Its aim is to help the user manage and
control what they can, and adapt to experiences that they can’t.

Course Objectives

This e-learning course helps support managers to navigate the VUCA world we live
in. Following this training, users will:

• Build the skills required to work in a VUCA environment
• Understand and manage their own needs when things are ambiguous
• Adapt their leadership style to support others in uncertain times

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