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CONDUCT RISK

60 minutes, including interactions and downloads

Suitable for

This training is a regulatory requirement for all businesses that operate within the
UK. It’s also practical learning for those people who deal with businesses in the UK.

Overview

The Financial Conduct Authority (FCA) has made it clear that conduct risk is on their
agenda. It means that managing these risks is a requirement for all businesses
regulated by them.

However, there is no clear definition of what conduct risk means. The purpose of this
e-learning course is to give learners an understanding of what the term means.
They will also see how this links to the principle of treating customers fairly.

The FCA expects businesses to embed the management and control of conduct
risks into their organisations. This conduct risk e-learning course will allow
participants to take a look at what this means to them by looking at eight areas of
consideration.

Course Objectives

To put it simply, this e-learning course will help to ensure learners’ compliance with
the regulatory principles of Conduct Risk. With this course:

• Understand conduct risk as a regulatory principle
• Help ensure personal compliance with conduct risk
• Be able to identify and manage the risk to customers
• Know how to balance the needs of the business with the needs of customers
• Understand the obligations of a manager / employee
• Improve general compliance within your organisation
• Help to develop a compliance culture within your organisation
• Help your company avoid potentially costly litigation and fines

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