Page 4 - Reviews Intro
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So, how does it work?
Enter your A text is sent with Good - sent to a major Negative reviews
customer’s name, a link which is review site. Android come to you privately
email and number. embedded with users go to Google. to be resolved.
code. Bad - directed to a Postive reviews go
survey offline. online.
Using this proven system, we are not only able to generate more reviews, but also get
critical feedback from unhappy clients so that we can work to resolve their issue privately.
Hopefully, we are able to do something to help before the client leaves negative feedback
in a public forum.
Once the issue has been resolved we can send another link and possibly receive a great
review on a major review site!
Helpful Tips
1. Incentivising employees can go a long way. Giving money or gift cards or having a contest
for most reviews generated can be beneficial for two reasons - one, you will get more
reviews and two, employees that know they must ask a client for feedback at the end of the
transaction will provide their highest level of customer service.
2. Providing Review Stars with a list of client email addresses and mobile numbers is a great
way to generate reviews. Review Stars will manage ongoing campaigns on your behalf.
Review Stars 3. Ask and you shall receive - the majority of people
when asked politely, will provide you with feedback.
Don’t be afraid to ask - it is vital to your business’s
online health and, we have found most people are
Bad at Some Things. Good at Reviews. happy to help.
ReviewStars.com