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1.2 Written Grievance (If the Oral Discussion Fails)

a) Filling of Grievance

i. If the complainant still not satisfied with the decision of the Board of Trustees of
the University, either party may request the conciliation/mediation services of the
Civil Service Commission which shall render the same within ten (10) working
days.

ii. The aggrieved party may file a petition for reconsideration with the Commission
within five (5) working days from receipt of the decision. Such petition shall be
resolved within five working days from receipt thereof.

iii. The Commission’s decision is final, binding and executor, unless appeal from said
decision is brought to the proper courts.

iv. Appeal to the courts by either party shall be in accordance with the rules of court.

2. For Association Member who would like to present his complaint through the recognized
negotiating unit.

2.1 Oral Discussion

i. A complaint shall present orally his/her complaint/problem in the first instance to the
immediate supervisor through Association representative, who shall within three (3)
working days from the date of presentation, inform the employee orally of his decision
through the association representative.

ii. If the complainant is not satisfied with the decision of the next higher supervisor, he may
appeal to the Grievance Committee through the Association President or authorized
representative within five (5) working days from receipt of the decision of the next higher
supervisor.

iii. The Grievance Committee shall conduct an investigation and hearing within ten (10)
working days from the receipt of the grievance and shall render decision within five (5)
working days after the investigation.

iv. If the complainant is still dissatisfied to the decision of the Grievance Committee, he/she
elevates the case to the University President through the association president or his
authorized representative within five (5) working days. The President shall make the
decision within ten (10) working days after receipt of the grievance.

v. If the complainant is not satisfied with the decision of the University President, either or
both parties may request the conciliation/mediation services of the Civil Service
Commission which shall render the same within ten (10) working days.

vi. If there is a deadlock, either or both parties may appeal to the Public Sector Labor
Management Council (PSLMC) through the Office of the Personnel Relation, which in turn
shall submit to the PSLMC its comments within five (5) working days after receipt of the
complaint.