Page 16 - 2021 ACTA's Guide to Cyprus Tourism

ACTA

Major objectives and services of ACTA

ACTA’s platform is formulated by the firm objective to offer Furthermore, ACTA organises seminars on subjects relating
continuously upgraded services to its members and the to travel and tourism for senior and junior staff of its members
travelling public. The Association’s prime aims are to protect, as well as an annual dinner/dance with social undertones.
promote and develop the general interests of Travel Agents ACTA is always trying to upgrade and increase the services
and of tourism and travel and to ensure that membership of it provides to its members. It constantly encourages its
the Association shall be recognised as a guarantee of integrity, members towards constructive criticism in order to ensure
competence and a high standard of service. correct conclusions in the best interest of its members and
ACTA undertakes studies and in-depth research of the trade.
problems which preoccupy the travel agents and the tourist
industry and works towards their settlement. The services of ACTA both to the travelling public and
The Association keeps an eye on government policies its members are summed up in the following:
and takes active part towards decision making by advancing • All round and timely information both to members and the
suggestions and recommendations in matters relating to travelling public.
tourism and travel. To this end ACTA had an active role in • Special passes only to members for use at Larnaka and
putting forward to the Government result oriented proposals Pafos Airports information desks.
for the strategy on tourism. • Certification only of the members of their capacity as
ACTA also promotes proposals where necessary, for Tour Operators entitling them in tendering for School
legislation relating to the travel industry. Excursions.
It represents the Travel Agents on official, public and private • Permits only to members under authorization by the
organisations and informs official Government bodies, political relevant law to act as Tour Operators.
parties, appropriate authorities, various pressure groups as • Entries for ACTA members in the annual ACTA Directory.
well as the general public, about the importance of tourism. • Legal advice to members by the ACTA Legal Advisor.
Representation extends to International Tourist Fairs and • Effective mediation in disputes between members or
Congresses, where ACTA participates and promotes Cyprus members and consumers.
tourism through active liaison with national and international • An annual Travel Fair TAXIDI for providing to ACTA
organisations. members direct contact with the travelling public.
ACTA provides many meaningful services to its members • Training Seminars to members.
including supply of regular and dependable information on • Facility for participation in International Tourist Fairs.
all matters relating to tourism and travel through its circulars. • Special identity cards for members.
Moreover it publishes the ACTA Directory in which all • Freight/Cargo services offered by members.
members are listed and which is distributed internationally • Aircraft Ground Handling offered by members.
amongst other to tourism and travel organisations. • Cruises
ACTA sees that its members receive free entries in various
international Directories and, with the ACTA identity card and
airport passes, all members get the widest possible recognition
and access in the Airport terminal to assist incoming tourists.
ACTA also provides legal services and counselling on many
matters and acts as a mediator for settlement of disputes
among members.

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