Page 170 - Wake Up and do Your Thing
P. 170
WAKE UP AND DO YOUR THING
impression?” “What do you think of the view from the observation deck?”—anything to get them going. Another rapport-creating question is !How did you end up here?” This is a story that everybody has to tell, and it"s almost guaranteed to get a conversation started.
Get Them Talking and Keep Them Talking
Make a short statement about the location or occasion: “I hear San Diego’s a great place.”
Then ask an open question, one that begins with who, why, what, where, when or how. “If I only had six hours what should I see?”
Give spoken and physical feedback. Nod and look interested.
Make Yourself Memorable
What good is meeting someone for the first time, creating a favorable impression and establishing rapport if two weeks later the person has forgotten you? Give other people a reason to remember you and they will.
The mind delights in making connections. You"ll remember that face-to-face communication was broken up into 55% the way we look, 38% the way we sound and 7% the actual words we use. Think of examples of individuals and their !trademark” look. List them below.
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