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Executive summary


                   The COVID-19 declared pandemic disrupted the way people work. Be it Governments,
                   Employers or Employees – all the stakeholders in the economy were hard-hit by the
                   pandemic and the subsequent lockdowns. Almost every organisation worldwide was
                   caught unprepared to respond to this unusual challenge. At the same time though,
                   each had a colossal task to ensure business continuity and sustainability, besides
                   ensuring employees’ welfare including their job protection.

                   COVID-19 evidently contagious in nature, to limit its spread, and to keep the business
                   operations going, employers across the world, opted and rolled out a work from home
                   (WfH) arrangement for their employees. This was a switch from the prevailing work
                   arrangements.

                   The WfH arrangement is not a new concept; however, the COVID crisis made it the
                   most desirable and inevitable option – standardising it as a new workplace culture,
                   labelled as the “new normal.”

                   Like  all  other  big  or  small  companies  in  India  or   The WfH arrangement is
                   globally, the Public Sector Enterprises (PSEs) in India
                   too  –  made  a  forcible  shift,  and  adopted  the  “WfH”   not a new concept;
                   model, bringing in a new dimension to the workplace    however, the COVID crisis
                   culture of PSEs.                                       made it the most desirable
                                                                            and inevitable option –
                   In  light  of  this  new  workplace  culture  –  the  new   standardising it as a new
                   normal,  The  Bureau  for  Employers’  Activities
                   (ACTEMP)  of  the  International  Labour  Organisation   workplace culture, labelled
                   (ILO)  along  with  the Standing  Conference of  Public   as the “new normal.”
                   Enterprises (SCOPE) initiated a study to look into the
                   “Impact of Working from Home (WfH) on Women Executives/Managers in PSEs in
                   India”; and whether this is a long term sustainable solution. The study being part of
                                                                                       1
                   SCOPE-ILO’s larger initiative to empower women executives in PSEs , it specifically
                   explored the impact WfH had on women in PSEs, many of whom play a multiple  -
                   rather  a  triple  role  simultaneously  that  of  “employees,  caregivers,  and
                   managers/leaders”.










                   1  Under their joint initiative to empower women executives in PSEs, in August 2017,
                   ACTEMP-ILO, in collaboration with SCOPE initiated its first study titled, “Women!in!
                   Leadership and Management in the Public Sector Undertakings (PSUs) in India”. Study
                   available at: https://www.ilo.org/wcmsp5/groups/public/---asia/---ro-bangkok/---sro-
                   new_delhi/documents/publication/wcms_632553.pdf
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