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24 Shelley Podolny, “If an Algorithm Wrote This, How Would You Even Know?”, The New York
Times, 7 March 2015
http://www.nytimes.com/2015/03/08/opinion/sunday/if-an-algorithm-wrote-this-how-would-you-even-
know.html?_r=0

25
Martin Ford, Rise of the Robots, Basic Books, 2015.
26 Daniel Pink, Free Agent Nation – The Future of Working for Yourself, Grand Central Publishing,
2001.

27
Quoted in: Farhad Manjoo, “Uber’s business model could change your work”, The New York Times,
28 January 2015.
28
Quoted in: Sarah O’Connor, “The human cloud: A new world of work”, The Financial Times, 8
October 2015.

29
Lynda Gratton, The Shift: The Future of Work is Already Here, Collins, 2011.
30
R. Buckminster Fuller and E.J. Applewhite, Synergetics: Explorations in the Geometry of
Thinking, Macmillan, 1975.

31
Eric Knight, “The Art of Corporate Endurance”, Harvard Business Review, April 2, 2014
https://hbr.org/2014/04/the-art-of-corporate-endurance
32 VentureBeat, “WhatsApp now has 700M users, sending 30B messages per day”, January 6 2015
http://venturebeat.com/2015/01/06/whatsapp-now-has-700m-users-sending-30b-messages-per-day/

33
Mitek and Zogby Analytics, Millennial Study 2014 , September 2014
https://www.miteksystems.com/sites/default/files/Documents/zogby_final_embargo_14_9_25.pdf
34
Gillian Wong, “Alibaba Tops Singles’ Day Sales Record Despite Slowing China Economy”, The Wall
Street Journal, 11 November 2015, http://www.wsj.com/articles/alibaba-smashes-singles-day-sales-
record-1447234536

35
“The Mobile Economy: Sub-Saharan Africa 2014”, GSM Association, 2014.
http://www.gsmamobileeconomyafrica.com/GSMA_ME_SubSaharanAfrica_Web_Singles.pdf
36
Tencent, “Announcement of results for the three and nine months ended 30 September 2015”
http://www.tencent.com/en-us/content/ir/an/2015/attachments/20151110.pdf

37 MIT, “The ups and downs of dynamic pricing”, innovation@work Blog, MIT Sloan Executive
Education, 31 October 2014.
http://executive.mit.edu/blog/the-ups-and-downs-of-dynamic-pricing#.VG4yA_nF-bU

38
Giles Turner, “Cybersecurity Index Beat S&P500 by 120%. Here’s Why, in Charts”, Money Beat,
The Wall Street Journal, 9 September 2015.
http://blogs.wsj.com/moneybeat/2015/09/09/cybersecurity-index-beats-sp-500-by-120-heres-why-in-
charts/

39 IBM, “Redefining Boundaries: Insights from the Global C-Suite Study,” November 2015.
http://www-935.ibm.com/services/c-suite/study/

40
Global e-Sustainability Initiative and The Boston Consulting Group, Inc, “GeSI SMARTer 2020: The
Role of ICT in Driving a Sustainable Future”, December 2012.
http://gesi.org/SMARTer2020

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