Page 16 - NTDA Convention Event Guide - web

Your Safety is Our Priority

In case of emergency, illness, or injury, please • Keep your bedroom door locked. Please ensure your
see the following resources: door is fully closed when leaving and entering the
room, engage the deadbolt for added security.
Emergency: Call 911 • The resort will not disclose any personal information
such as guest names or room numbers. The NTDA
Emergency: Please dial “911” on your phone staff and volunteers cannot provide you with
for emergency services and your call will be routed to a regional attendee room information either.
dispatch center. You will need to provide the following information to • When answering the door to your hotel room, verify the person’s
the dispatcher: identity. You may confirm a hotel ambassador’s identity by simply
1. Do you require fire, ambulance, or police? phoning Ext. 0.
2. What city are you calling from? (e.g., Indian Wells) • Please protect your room key. Do not label the key with your room
3. Location? (If not in the hotel, use location descriptors such as a number. In the event the key is misplaced, this would allow for the
nearby business or street sign.) finder to easily gain access to your room.
• Don’t invite strangers into your room.
Indian Wells Police Department Phone Numbers: • Before exiting your room, please ensure that your balcony door is
fully secured.
• For Emergency calls made from cell phones, dial: • Any suspicious activity should immediately be reported to any
(951) 776-1278 hotel employee.
• Non-Emergencies: (760) 836-3215 • Upon checking out, please conduct a sweep of your room to
• Toll-free: (800) 950-2444 ensure all items have been retrieved (i.e., cell phone charger,
documents, wallet, etc.).
Indian Wells Sheriff’s Department • Upon arrival, please notify the Front Desk if you require special
44-850 Eldorado Dr., Indian Wells, CA 92210 evacuation assistance in the event of an emergency.
(760) 836-3215 Ext. 5 (Dispatch)
What to do in the event of a(n):
Indian Wells Fire Department (Station 55)
44-900 Eldorado Dr., Indian Wells, CA 92210 Earthquake:
(760) 836-3215 Ext. 5 (Dispatch)
• Remain calm.
Gwen Brown, NTDA President: (810) 844-3124 (cell phone — call • Seek shelter underneath a desk, doorway, or pillar.
or text) • Once safe to move, use emergency stairwell to evacuate the
building. Avoid use of elevators.
Renaissance Esmeralda Security: From Lost and Found, Medical • Wait for further instruction by Resort Staff.
Assistance, or simply reporting something strange or suspicious, calling
2550 on any House Phone is the quickest way to speak with the Resort’s Fire Alarm:
Security staff. You may also dial (760) 836-1292.
• Remain calm.
The Renaissance Resort maintains a full-time security staff 24 hours a • Evacuate building, avoiding use of elevators.
day, 7 days a week, 365 days a year. If you have security questions or • Listen for evacuation instructions. Designated Evacuation Points
concerns, please feel free to stop and speak with the staff throughout are: Front of hotel, by flag poles. or back of Esmeralda Ballroom,
the resort. or Olive Grove.
Common Sense Rule: Please be cognizant of your valuables. Don’t Hot Weather Tips
leave laptop computers and personal belongings or valuables
unattended in public space areas. To enjoy your NTDA Convention experience, here are some tips for
enjoying warmer temperatures:
General Guest Security:
• Drink water to stay adequately hydrated. Carry a water bottle with
• While visiting the Indian Wells/Palm Springs area, we urge you to you.
take the same care for your own security and safety as you would • Plan ahead. Schedule activities in the coolest part of the day and
at home. avoid exercising and being outdoors in the hottest part of the day.
• Please remove all valuables from your vehicle (if you have one • Wear loose-fitting clothes, a hat, sunscreen, sunglasses, and lip
on-property). balm.
• Guest rooms are equipped with electronic safes to store your • Know your body. If you are feeling ill, see a doctor.
valuables during your visit.

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