Page 10 - MIL Connection Winter 2018
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employees of the month



        October 2017: Sheila Goggins                           was responsible for coordinating with the AV control system
                                                               designed to ensure the customer’s technical and usability
                          Sheila Goggins began her career at MIL   requirements were met. Ed was responsible for complete
                          as the temporary Accounts Payable Staff   integration and testing of the complete system before delivery.
                          Accountant for the Bowie Service Center   On-site during final integration and testing of the AV system, Ed,
                          in April 2016. Sheila quickly became a   as the lead engineer in charge, was responsible for demonstrating
                          permanent member on the Accounts     to the customer for acceptance the full operational status of the
                          Payable team in October 2016, due to   system.
                          her outstanding performance and proven
                          commitment to her role. She displays   December 2017: Tyler Russell
                          initiative, willingness to learn, and
                          positivity.                                             Tyler has gone above and beyond since
                                                                                  joining the Library of Congress (LOC)
                          Since starting at MIL, Sheila has assisted              Service Desk team as the CONFIG
        in reorganizing and maintaining the Account Payable files. Her            Team Lead. But when several important
        extensive efforts with the Accounts Payable team have proven her          projects and deliverables were tasked to
        exemplary organization and communication skills.                          him at the same time in the summer of
        Sheila always has a smile on her face, and is consistently willing to     2017, he exceeded all expectations. The
        go the extra mile for those around her.                                   projects included, 1) The LOC Enterprise
        Sheila’s commitment, outstanding performances in her role,                Inventory, 2) The National Book Festival
                                                                                  (NBF) and 3) Enterprise Desktop
        and Account Payable expertise continues to enhance MIL’s                  Deployments. The inventory project was
        commitment to service!
                                                                                  completed one week ahead of schedule
        November 2017: Edward Christian                        despite many obstacles in touching thousands of LOC IT Systems.
                                                               Tyler handled government Intern issues like a professional and
                                                               was able to train many members of the Tier 1 team to help with
        Ed Christian has been a member of the MIL’s C4IS Sector since   support. He met with government POCs from every team to
                          August 2010 serving as a Broadcast Analyst   ensure they had all the information and timelines. Our COR
                          in support of the Naval Air Warfare Center   was shocked that we finished early and was happy with all the
                          - Aircraft Division (NAWCAD) Ship & Air   documentation that we provided along with validation. This was
                          Integrated Warfare (SAIW) Division (Code   a HUGE deliverable as our customer had briefed Congress on its
                          4.11.3). Under this contract, Ed supports   schedule and completion.
                          numerous AV and VTC projects including
                          the Marine Corps Distance Learning   The NBF support was completed with no issues. Tyler met with
                          Training room technology refresh and the   team leads proactively and participated in all meetings. He
                          Space and Missile Command Headquarters   provided suggestions to government leads which were responded
                          VTC room upgrades.                   to favorably and scheduled out staffing for the weekend event. All
                          Since joining the C4IS team, Ed has   IT issues (very few) were resolved within minutes and the NBF
        constantly shown the desire and ability to improve his expertise   lead appreciated all our efforts.
        in the Audio-Visual field. He has acquired the INFOCOMM CTS   New desktop deployments continued during the inventory
        certification, one of the marquee certification in the AV industry.   and NBF projects. Equipment was deployed so quickly and
        He has also attended the Crestron programming course and is   successfully that new desktop purchasing couldn’t keep up. Tyler
        working towards being a certified AV systems programmer.   has proactively kept government management informed of all
                                                               completions with weekly updates and notified them when issues
        Ed has grown from an entry level computer technician to being   arose. We are now ahead of schedule with our deployments.
        a vital and integral part of the C4IS AV team. Throughout his
        career, Ed has progressed from being a team member to being an   Despite leading these projects, there has been no negative effect
        engineering lead responsible for projects from start to finish. He   on his day to day duties. All contract SLA’s continue to be met
        is always willing and able to travel to anywhere at any time the job   along with mini projects such as office moves and support of the
        requires. When on-site his expertise is invaluable to complete the   new ServiceNow deployment.
        projects on time and on budget.                        As his manager, it is refreshing to have someone able to provide
        Ed is responsible for projects from conception to integration.   status on anything at a moment’s notice and to provide all his
        For example, for the Space and Missile Command project, Ed   deliverables on time or early and to anticipate many questions
        performed the site surveys gathering the customers’ requirements.   that I may have. You know you have a great employee when he
        From those requirements, he created the AV design package that   can anticipate the questions you will ask and more importantly,
        was presented to the customer for approval. Once approved, Ed   have suggestions/options on how to proceed. Tyler is not only a
                                                               valuable asset to this contract, but also to MIL.

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