Page 4 - The Leadership Line: May 2022

Human connection

Connection in the workplace is the feeling of being part of a community engaged
in something bigger than any one person. There’s a sense of belonging to the
organization and the people around you. There’s a deep sense not only of social
camaraderie but of kinship, shared culture, values, customers, and mission.
People who feel more connected to others have lower levels of anxiety and depression.
Moreover, studies show they also have higher self-esteem, greater empathy for others,
are more trusting and cooperative and, as a consequence, others are more open to
trusting and cooperating with them. In other words, connectedness generates a
positive feedback loop of social, emotional, and physical well-being.

Low levels of connection are associated with declines in physical and psychological
health as well as a higher likelihood for antisocial behavior that leads to further
isolation.

How can you create meaningful connections at work?
Consistent communication
Whether it occurs in-person, over the phone, or electronically, communication is essential to
engagement. Managers who use a combination of face-to-face, phone, and electronic communication
are the most successful in engaging employees.
Spend time with your teams
The more time you spend with colleagues, the more time you have to develop meaningful relationships.
Start early, from the moment they are hired!
Be attentive and supportive during conversations
Be a good listener. Practice listening to understand and not to reply. Try waiting a few seconds before
responding to ensure that the other person has finished with their thought.
Appreciate others and express that appreciation
Always show others how much they mean to you, whether that is through words or actions.