Page 52 - Staff Handbook 2024
P. 52
Incident Reporting
When reporting and documenting incidents, consider FREDs ABC.
FFacts Who, what, how, when?
R Risks What are the dangers, concerns
and impact?
E Environment
Where?
What is the context and setting?
D Descriptions Describe the actions, results, impact,
outcomes, responses and behaviours.
AAntecedent
Describe what happened before the
incident and the setting of where the
incident occurred.
B Behaviour
Who did what?
Who said what?
What happened to who?
C Consequences
Describe how the incident ended, and
what happened after the incident.
Was anyone hurt?
52 Just Better Care © Staff Handbook
