Page 59 - Staff Handbook 2024

When supporting customers using
wheelchairs), you must:
•
Always ensure the brakes are on
while stationary, particularly when
transferring customers, or when
using an inclinator
•
Always use elevators and lifts
(where available). Under no
circumstances should an escalator
be used when transporting
customers in wheelchairs.
Always report any manual handling
risks, hazards or injuries to your
Coordinator and ensure you complete
the relevant e-form available on the
Intranet or via the Mobile App.
Slips, Trips and Falls
Slips, trips and falls are one of the most
common injuries for workers in the
home care industry. However, these
incidents can be prevented.
Common causes of slips are:
•
Wet/oily surfaces or spills
•
Loose, unanchored rugs or mats
•
Flooring or other walking surfaces
that do not have the same degree
of traction in all areas.
Common causes of tripping are:
•
Obstructed view
•
Poor lighting
•
Clutter
•
Wrinkled carpet
•
Uncovered cables
•
Bottom drawers not being closed
•
Uneven walking surfaces (e.g. steps).
You can reduce the risk of slipping on
wet floors by:
•
Cleaning all spills immediately
•
Marking spills and wet areas
•
•
•
•
•
Mopping or sweeping debris
from floor
Taking your time and paying
attention to where you are going
and adjusting your stride to a pace
that is suitable for the surface and
the tasks you are doing
Walking with the feet pointed
slightly outward
Making wide turns at corners
Wearing non-slip shoes.
You can reduce the risk of tripping by:
•
Removing obstacles from walkways
and always keeping them free of
clutter
•
Ensuring mats, rugs and carpets
that do not lie flat are reported and
secured
•
Always closing drawers and
cupboards after use
•
Covering cables that cross walkways
•
Ensuring working areas and
walkways are well lit
•
Ensuring that things you are carrying
or pushing do not prevent you from
seeing obstructions, spills, etc.
Electrical Safety
It is important to ensure that you are
safe when using electrical equipment
in customers’ homes. Many homes in
older suburbs or rural areas may not
be protected by a Safety Switch, also
known as a Residual Current Device
(RCD). An RCD is an electronic sensing
device that constantly monitors the
electric current in plug-in appliances.
If there is an electrical fault with the
appliance, the electricity supply is
automatically switched off to prevent
the risk of electrocution.
Work Health & Safety 59