Page 7 - Staff Handbook 2024

Our Identity
Just Better Care Australia and its
franchise network simplifies everyday
life and encourages people to achieve
their dreams. In everything we do, we
are purposeful, accessible, trustworthy
and responsive. We also provide our
customers with value for money.
What Makes Just Better Care Unique?
Just Better Care has been successful
at producing consistent results and
building strong teams that give their all
to delivering exceptional services to
our customers.
A Strong Team
Across the Just Better Care network we
join forces, providing one another with
the team support and drive required
to achieve our goal of excellence in
customer service. The key to our success
is taking a strategic, well-planned
approach and working together at
all times.
By providing Just Better Care, and being
reliable and supportive, our staff give
people the confidence and strength
to take control of their lives and choose
support services that are important
to them.
As an organisation, we are committed to
helping our customers “be all that they
want to be and can be with the right
amount of support”.
Our Vision
Our vision is that more people in
Australia gain access to the services
provided by Just Better Care.
Our Values
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Each person has choice
and control over their life.
No-one is defined by
the support or services
they receive.
All people are treated
with dignity and respect.
Community Care is a
respected and skilled
vocation.
Sustainable growth
aligned to our core beliefs
and values.
Our Mission
To deliver to people who are ageing
or living with disability, exceptional,
personalised in-home and community
support services that add value to
their lives.
Just Better Care Is Committed To:
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Improving outcomes for people
accessing community care
•
Offering real choice and control
•
Building a network of local
support services
•
Leading a skilled and valued
workforce
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Implementing systems to maximise
operational efficiencies
•
Working collaboratively to build
better communities.
About Us 7