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Cognitive Walkthrough is a method that
evaulates whether the order of cues and
prompts in a system reflect the way people cog-
nitively process task and anticipate “next steps”
of a system.
METHOD 3: Cognitive Walkthrough
It provides a framework that design teams can use
to isolate specific moments of delight, apathy, or
frustration over the course of the entire experi-
ence, which includes the before, during, and after
phases of an experience.