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DUOKOPT

Usability Testing

TABLE OF CONTENTS

1. PARTICIPANTS' CHARACTERISTICS .............................................................................................................. 3
1.1. FRENCH PARTICIPANTS CHARACTERISTICS ........................................................................................................................ 3
1.2. ENGLISH PARTICIPANTS CHARACTERISTICS ....................................................................................................................... 4
1.3. OVERALL POPULATION ................................................................................................................................................ 5
2. SUMMARY AND DISCUSSION OF RESULTS ................................................................................................... 6
2.1. QUESTIONS 1 & 2 : INTRODUCTORY QUESTIONS .............................................................................................................. 6
2.1.1. Assessment of the answers .................................................................................................................. 6
2.1.2. Results .................................................................................................................................................. 6
2.1.3. Discussion and conclusion .................................................................................................................... 6
2.2. QUESTION 3: OPENING OF THE DEVICE ........................................................................................................................... 7
2.2.1. Results .................................................................................................................................................. 7
2.2.2. Difficulties met ..................................................................................................................................... 8
2.2.3. Discussion and conclusion .................................................................................................................... 8
2.3. QUESTION 4: ACTIVATION OF THE PUMPING MECHANISM .................................................................................................. 9
2.3.1. Results .................................................................................................................................................. 9
2.3.2. Difficulties met ................................................................................................................................... 10
2.3.3. Discussion and conclusion .................................................................................................................. 10
2.4. QUESTION 5: HANDLING OF THE BOTTLE....................................................................................................................... 11
2.4.1. Results ................................................................................................................................................ 11
2.4.2. Difficulties met ................................................................................................................................... 11
2.4.3. Discussion and conclusion .................................................................................................................. 12
2.5. QUESTION 6 & 7: ADMINISTRATION INTO THE EYES ........................................................................................................ 13
2.5.1. Results ................................................................................................................................................ 13
2.5.2. Difficulties met ................................................................................................................................... 15
2.5.3. Comparison between the right and left eyes ..................................................................................... 15
2.5.4. Discussion and conclusion .................................................................................................................. 16
2.6. QUESTIONS 8 & 9: STORAGE OF THE DEVICE ................................................................................................................. 17
2.6.1. Assessment of the answers ................................................................................................................ 17
2.6.2. Results ................................................................................................................................................ 17
2.6.3. Discussion ........................................................................................................................................... 17
2.7. QUESTIONS 10: GENERAL PERCEPTIONS ....................................................................................................................... 18
2.7.1. Strenghts and weaknesses ................................................................................................................. 18
2.7.2. Discussion & conclusion ..................................................................................................................... 19
3. OVERALL CONCLUSION ............................................................................................................................. 20

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2 Results June 2013