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Anti-Corruption Policy

5.8 Communication of policy and data reporting

The Company emphasizes the importance of communicating Anti-Corruption Policy and Anti-

Corruption Measure. Therefore, both internal and external communication to employees of the
Company, shareholders, customers, agents, partners, all stakeholders and related persons must
be carried out via letter, public relation media, video, intranet and Company websites.

6. Channel to provide recommendations of compliance with Anti-Corruption Measure

In case executives and employees wish to give comments and recommendations or request

advice and suggestions regarding the Anti-Corruption measure, please contact Human Resources
Management Department.

7. Whistleblowing channels

7.1 Postal mail:

Internal Audit Department of Muang Thai Life Assurance Public Company Limited
(Headquarters) 250 Rachadaphisek Rd., Huaykwang, Bangkok 10310

7.2 Telephone No. 02-290-2744, 02-290-2547, 02-274-9400 press 2744 or 2547
7.3 E-mail: CGhotline@muangthai.co.th or HR_SOS@muangthai.co.th
7.4 Intranet for employees: Muangthailink (Comments & Suggestion)

8. Investigation and report of corruption related issues

The Company appointed a committee that considers the information or complaints about
corruption to be in charge of consideration on information or complaints related to corruption of the
Company. Investigation, root cause analysis and preventive guidelines must be conducted to prevent
repetitive cases in the future. Moreover, guidelines of solution and punishment are formulated.
Report of complaint consideration results and proposal of punishment will be presented to the Chief

Executive Officer for further actions.

Internal Audit Division I Muang Thai Life Assurance Public Company Limited 13
(Internal Use Only)