Page 63 - UNC MC Assistive Personnel Orientation Manual 2020
P. 63
Carolina Care
Goals of Carolina Care
What is Carolina Care?
Set consistent behaviors
that drive patient
Carolina Care is our satisfaction
brand of nursing and
Help us provide the best
patient care care possible to our patients
Anticipate the needs of our
patients, rather than just
responding to their needs
Every patient is “Our Patient”
If you hear a call bell, IV pump
beeping, etc.
Go in and acknowledge the
problem
Explain to the patient that you
understand their need & will get
the appropriate help to solve the
issue
Seek the help needed
Follow up to ensure the situation
has been addressed
Nursing Practice and Professional Development / Assistive Personnel Orientation 2020 Page 60
