Page 99 - Ray Dalio - Principles
P. 99

But while almost all of us quickly agreed on the principles
                       intellectually,  many  still  struggled  to  convert  what  they  had
                       agreed to intellectually into effective action. This was because

                       their  habits  and  emotional  barriers  remained  stronger  than
                       their  reasoning.  The  training  and  the  virtual-reality  tapes
                       helped a lot, but they still weren’t enough.

                          No matter how much effort we put into screening new hires
                       and  training  them  to  work  in  our  idea  meritocracy,  it  was
                       inevitable that many of  them would fall short. My  approach
                       was to hire, train, test, and then fire or promote quickly, so that

                       we could rapidly identify the excellent hires and get rid of the
                       ordinary ones, repeating the process again and again until the
                       percentage of those who were truly great was high enough to
                       meet our needs.

                          But for this to work, we needed people with high standards
                       who wouldn’t hesitate to eliminate people who couldn’t cut it.
                       Many  new  employees  (and  some  older  ones)  still  were

                       reluctant to probe hard at what people were like, which made
                       things worse. It’s tough to be tough on people.

                          Of course, most of the people who come to Bridgewater are
                       adventurous types; they know what they’re getting into. They
                       understand  that  the  chances  their  job  will  not  work  out  are
                       higher  than  normal,  but  they  embrace  the  risk  because  the

                       upside  of  succeeding  is  huge  relative  to  the  downside  of
                       having it not work out. In the worst case they learn a lot about
                       themselves, have an interesting experience, and leave for other
                       jobs;  in  the  best  case,  they  become  a  part  of  an  exceptional
                       team achieving exceptional things.

                          New  hires  typically  go  through  an  acclimation  period  of
                       about  eighteen  to  twenty-four  months  before  becoming

                       comfortable with the truthfulness and transparency that is such
                       an  essential  part  of  the  Bridgewater  culture—especially
                       accepting  one’s  mistakes  and  figuring  out  how  to  deal  with
                       them. But some people never adapt to it. I’ve been told that
                       joining Bridgewater is a bit like joining an intellectual Navy
                       SEALs;  others  describe  it  as  going  to  a  school  of  self-
                       discovery  run  by  someone  like  the  Dalai  Lama.  The  people

                       who thrive say that while the period of adjustment is difficult,
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