Page 84 - 4- Leading_from_Within

people know that you genuinely care about them. With it, you have great
latitude for forgiveness; without it, nothing else is important in leading
people. A true leader will have the self-discipline to express sincere care
about others.
98

Taking an interest in what others are thinking and doing is often a much
more powerful form of encouragement than praise. Robert Martin.

Successful leaders not only build networks of relationships, but they also

nurture the connections they make. They make time for their clients and
colleagues. They make time for their personal relationships, especially for
people they coach or mentor. It takes a great deal of energy to keep
connections thriving, but successful people are willing to put in the time
and the effort.

Building and nurturing relationships in the organization also helps in
breaking down “silos” as people connect with one another and share what
they know and experience on the job. Effective communication within the
organization is critical to removing barriers to quality work and

organizational excellence. When leadership in the organization fosters an
attitude of caring for others, people are likely to feel liked, cared for,
included, valued, and trusted. This encourages their working together
with their leadership and with each other. Employees shift from a “have
to” mindset to a “want to.”

Good relationships also create energy within the organization, leading to
more positive and sustainable outcomes. Once again, this begins with the
leaders of the organization, who demonstrate that they want the best for its
members.

Exercise 11: the following exercise is designed to evaluate your
concern and caring for the members of your team or organization as
leader of your staff.

• Write a list of the names of the people on your team or in your
organization.

98
Ray Blunt at http://govleaders.org/competency.htm.
David Kolzow 84