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_____My experience tells me that . . .
_____You are not thinking very clearly.
_____You’re talking like a bureaucrat.
_____What you really need is . . .
_____You are being a bit paranoid.
_____You’ll feel different tomorrow.
_____Behind every cloud is a silver lining.
_____Don’t worry so much about it.
_____Let’s have lunch and forget about it.
_____You think you’ve got a problem!
_____Please tell me if you heard our conversation differently.
_____I get the impression that . . .
In a meeting of the staff, discuss the results, particularly noting
differences of opinion on certain statements. Finish up by talking about
the implications of this exercise on improving organizational
communication.
Respecting and Caring for Others
As was just discussed, interest in effective communication involves caring
about others. Clearly, a strong leader must demonstrate that he or she
cares about others, especially those who are his or her followers. John
Maxwell has observed that inexperienced leaders are quick to lead before
David Kolzow 82
