Page 11 - AvayaExtra 2014 2015

Winter 2014/2015
Extra Report on Avaya BUYER’S GUIDE 4 Telecom Reseller: Extra Report on Avaya 11
AC
DevConnect Select Products Guide
vAyA ompliAnt

Aculab ApplianX
Syn-Apps SA-Announce Notiication
One Source Networks
Alerting, Notiication and Security Solutions
SIP Trunking Now
Solution Now Rated
Company Solution name
Description
Avaya Platform
Avaya IP Deskphone 96xx
Website
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Solution Now Rated “Avaya
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IVR
IP Pho
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Group voice and text paging to Avaya 9600 IP Deskphones
www.devconnectmarketplace.com/computer-instruments
ION Networks ION SA5600-SAL Secure Access Link Appliance Plug-and-Play security appliance with a full stand-alone Secure Access Link (SAL) Gateway
“Avaya Compliant”
Avaya Aura®
Rated Avaya Compliant
www.devconnectmarketplace.com/ion-networks
Compliant” for Avaya IP Ofice
preinstalled, delivering centralized IP connectivity and Avaya application alarming Avaya Aura® Contact Center
Avaya Agile Communication EnvironmentM
Avaya Communication Server 1000 One Source Networks (OSN), the global voice
Aculab’s ApplianX QSIG-to-SIP gateway
Avaya IP Oice
and managed services partner of choice for large
application is compatible with Avaya Aura®
Syn-Apps, a leader in mass notiication and
With SA-Announce, organizations can
enterprises, announced today that its SIP Trunking
Communication Manager 6.2 and Avaya Aura®
Attendant Console
paging solutions, today announced that its SA-
optimize their communications environments
service is now compliant with key collaboration
Session Manager 6.3
Announce software has successfully completed
by aligning technology with emergency and
solutions from Avaya, a global provider of solutions
Milton Keynes, UK — Aculab, a leading
Company Solution name
Description
Avaya Platform
Website
provider of telephony products to the global
compliance testing with IP Ofice from Avaya, a
non-emergency communication objectives.
that enable customer and team engagement
Cofely Quentris (GDF Suez) Smile 3 Console
IP-based, software-only attendant console which eliminates the need for a hardware-based Avaya Aura® Contact Center
www.devconnectmarketplace.com/quentris-gdf-suez
communications market, today announced that global provider of solutions that enable customer Centralizing the system helps reduce overhead
across multiple channels and devices for better
its ApplianX QSIG-to-SIP gateway is compliant
customer experience, increased productivity and
and team engagement across multiple channels management costs, limit notiication initiation
attendant console Avaya Communication Server 1000
Cofely Quentris (GDF Suez) Smile 2 Console
with Avaya Aura® Communication Manager and devices for better customer experience, time, and eliminate potential human error; all of
enhanced inancial performance.
Screen based console with advanced call handling capabilities designed to provide a single window Avaya Communication Server 1000
www.devconnectmarketplace.com/quentris-gdf-suez
6.2 and Avaya Aura® Session Manager 6.3
OSN’s SIP Trunking service enables enterprises
increased productivity and enhanced inancial which can increase safety and security during
for all call information
Conveyant Systems, Inc Teledirectory PC-based Attendant Console
solutions from Avaya, a global provider of Integrated, single point of access to the features and call processing functions needed for your Avaya Communication Server 1000 perfoorpmeratnorcs eto. meet these needs critical events.
www.devconnectmarketplace.com/conveyant
to take advantage of Uniied Communications
business collaboration and communication
Komutel Inc. Komutel SITM PC Attendant Console
SA-Announce is an enhanced paging and As a Technology Partner, Syn-Apps is eligible
services via integration of diverse communications
Voice and data management from a single, user-friendly graphical user interface (GUI) that can Avaya Communication Server 1000
www.devconnectmarketplace.com/komutel
software and services.
masswnoroktoiivecr amtuilotinplespolalutfotiromns atnhdastitesseamlessly to submit products for compliance testing by
over a single connection. The solution is now
The ApplianX QSIG-to-SIP gateway helps
integrates numerous endpoints to deliver text, the Avaya Solution Interoperability and Test Lab.
compliance-tested by Avaya for compatibility with
audio, and graphic notiications. It serves as a
There, a team of Avaya engineers develops a
Avaya Aura Communication Manager Release 6.3,
businesses connect their QSIG-based PBX to
centralized notiication management platform
comprehensive test plan for each application to
Avaya Aura® Session Manager Release 6.3 and
Call Accounting
the Avaya Aura® Platform, allowing them to
Company Solution name
Description
Avaya Platform
Website
expand their communication functionality as
that can streamline operational processes and
verify whether it is Avaya compatible. Doing so
Avaya Session Border Controller for Enterprise
DATEL Software Solutions, Uniied Contact Center SWEET! -
Web-based call accounting application, featuring a wide assortment of pre-formatted reports Avaya IP Oice
www.devconnectmarketplace.com/
their needs grow.
communication distributed across multiple enables businesses to conidently add best-in-
Release 6.2.1.
LLC Standard Edition (fka Call SWEET!)
pre-formatted reports
datel-software-solutions-llc
The application is now compliance-tested
systems and disparate endpoints. The application class capabilities to their network without having
“We believe that our SIP Trunking services will
FCS Computer Systems FCS Unicorn
Hospitality solutions that help to improve hotel productivity and eiciency Avaya IP Oice
www.devconnectmarketplace.com/fcs-computer-systems
by Avaya for compatibility with Avaya Aura
is now compliance-tested by Avaya for to replace their existing infrastructure—speeding bring tremendous beneits to Avaya customers,” Sdn Bhd
compatibility with Avaya IP Ofice, and Avaya deployment of new applications and reducing both
stated Ernest Cunningham, CEO, One Source
Communication Manager 6.2 and Avaya Aura
Resource Software Shadow CMS Enterprise, Revolution Web
Call accounting software and communications management solutions Avaya IP Oice
www.devconnectmarketplace.com/
Session Manager 6.3.
network complexity and implementation costs.
Networks.
International Ltd. Call Accounting, & Shadow Real-Time Dashboard resource-software-international-ltd-rsi 9600 and 96x1 Series IP Deskphones.
Xima Software Xima Chronicall
Avaya IP Oice
www.devconnectmarketplace.com/xima-software
Call History, call recording, and real-time reporting suite

Call Contact Center Solutions
Avaya Platform
Website
Company
Solution name
Description
Avaya Call Management System www.devconnectmarketplace.com/aceyus Aceyus, Inc
Aceyus Contact Center Intelligence Suite Contact center analytics
Avaya Aura® Contact Center
www.devconnectmarketplace.com/amc-technology
AMC Technology
Contact Canvas CRM Integration Software
Integrates real-time communications with business applications to enhance customer service and
improve agent productivity
Avaya IP Oice www.devconnectmarketplace.com/computer-instruments Computer Instruments
e-IVR
Enterprise class IVR, CTI, Web and Recording Solution with built in self-service tools and applications
Avaya IP Oice
www.devconnectmarketplace.com/datel-software-solutions-llc
DATEL Software Solutions, Uniied Contact Center SWEET! - Monitoring and reporting on various real-time aspects of a contact center, from agent status and
LLC
Business Edition - (fka Call SWEET! Live)
hunt group call activity to speed of answer and calls in queue

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