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The Newsource on ● UC ● UCaaS ● Collaboration ● Mobility Funding Digital
February/March 2018
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IP Paging Made Simple
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COLWELL
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Transformation
03New PGi Report Reveals the Smartphone as the Go-To Device for Unified
Communications & Collaboration Services
04GET YOURS! The Viking Electronics 2018 Product Catalog Now Available!
05Vonage Expands SD-WAN Service to Businesses Using Public Broadband for
Cloud Communications
07
nexVortex Sets the Bar for Hosted
Voice Quality and Resiliency
Mavenir teams with
Dell emc
LEARN HOW TO CONNECT THE DOTS
BETWEEN UC NETWORK HEALTH AND CUSTOMER EXPERIENCE
UC monitoring tells you when something breaks, but UC service management will tell you that something’s about to break – so you can act before customers notice.
VSM keeps lines open and customers connected, flagging potential problems before they disrupt customer experience.
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Learn how proactive UC management trumps break-fix management, every time, from the company that manages billions of UC system transactions every month.
See how our cloud-based toolset Virsae Service Management (VSM) is changing the rules of UC service management.
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Panasonic Takes on Hospitality Industry with New Unied Communication
CSolutions
omplete, end-to-end solutions address the unique needs of the hospitality industry with exible design and integration
capabilities. NEWARK, NJ - Panasonic System Communications Company of North America, Division of Panasonic Corporation of North America, has announced its Series of Hospitality Solutions, a set of scalable, cost-e ective uni ed communications solutions designed to support the speci c needs of the hospitality industry. Leveraging MTS’ Property Management System interface (PMSi) technology, Panasonic is helping hospitality industry professionals improve sta productivity, save on costs and enhance guest experiences. In addition to these bene ts, the new o ering can
fully integrate with existing property management system (PMS) so ware.
Panasonic’s Series of Hospitality Solutions enable hotel sta and event service providers to seamlessly integrate all hotel and connected third party systems into a single, uni ed interface. By giving hotel sta and event service providers the ability to bring a wide range of devices onto a single network, they can execute various Front O ce System (FOS) control tasks to ensure fewer communication interruptions and increase productivity. e end result gives sta the ability to address guest needs quicker, ensuring a better overall experience.
e solution set is made up of four components: Panasonic KX-NS Communications Systems, Panasonic DECT Wireless Handsets, Panasonic Media Relay Gateway and a PMSi powered by MTS to improve business e ciency and automation. e KX-NS Communications Systems o er built-in uni ed messaging and auto attendant options
to improve call ow e ciency and customer service and scale based on need to reduce costs and o er exibility. e DECT Wireless Handsets and Media Relay Gateway enable seamless
call hand-over throughout a facility without transmission interruption, ensuring employees can be reached while remote and o ering back o ce communication support for seamless operations.
“Given the rapid evolution of the hospitality industry, professionals are looking to make strategic technology investments that increase revenue
and growth for facilities, maximize exibility
and productivity for employees and keep guests
PANASONICcontinuesonpage 3 ››
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