Page 1 - Extra Report on Avaya Q2

Avaya News ■ Partner News ■ DevConnect News
2nd Quarter 2017
Extra Report on Avaya®
TR
03 Avaya Enters into Asset Purchase Agreement
with Extreme Networks for the Sale of Avaya’s Networking Business
06 Zang Cloud Helps Mutare Breathe New
Life into Communications in Healthcare Sector
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Avaya Announces Results of First Annual Hospitality Market Trend Survey
Survey highlights current gaps and opportunities where communications technology can deliver a 5-Star, personalized experience that drives repeat bookings
SANTA CLARA, CA - Avaya has announced the ndings of its rst annual Hospitality Industry Survey1, where 72 global hotel
brands identi ed market trends and room for improvement. With quality of guest experience as the biggest driver of bookings, Avaya technology creates a more personalized, mobile, digital experience that feels like luxury to guests, while lowering costs for providers.
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07 Avaya Japan Enhances Integration with “LINE Customer Connect” for Seamless Customer Service and Reduced Costs for Contact Center Operators
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Read the full Avaya Hospitality Industry Survey Flipbook http://www.avaya.com/hospitality ipbook/index. html
Survey respondents aligned around three particular issues as they seek to improve
the guest experience: guest engagement, communication and services. Many companies, however, are seeing signi cant opportunities
by taking advantage of mobile, multichannel communications for both guests and sta , and updating standard, in-room devices with cool, new applications and capabilities.
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ScanSource and Avaya Come Together to Drive Cloud Adoption in EU Channel
ScanSource to be Avaya’s rst EU wholesale provider for cloud solutions; provide reseller partners with cloud solutions Powered by IP O ce
Guildford UK - As businesses in Europe increasingly look to adopt cloud technologies, Avaya has announced ScanSource, a leading global provider of technology products and solutions, will be the rst wholesale distribution partner in the EU for Avaya’s cloud solutions. Based on Avaya’s Powered by IP O ce,
ScanSource will provide its reseller partners with cloud-based solutions they can market to their end-user customer base.
e cloud market is expected to rise across western Europe at a compound annual growth rate of 23.2 percent between 2015 and 2020, according to market researcher IDC, with spending in the region forecast to hit $24.1 billion this year. Avaya’s solutions leverage cloud
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