Page 5 - Telecom Reseller March April 2019

March/April 2019
Telecom Reseller 5
Mitel Enhances Performance Management Solution for
Grandstream Launches New E1/T1/ J1 Digital VoIP Gateway
GXW4500 series allows enterprises to integrate digital PSTN and ISDN trunks with VoIP networks
BOSTON - Grandstream, connecting the world with award- winning SIP unified communications solutions since 2002, has announced the official release of a new Digital VoIP Gateway. The GXW4500 series offers three models that provide 1, 2 or 4 software configurable E1/T1/J1 spans and support 30, 60, or 120 concurrent calls. By connecting the GXW4500 series with a VoIP network and a traditional PBX or E1/T1/J1 lines, businesses can drastically increase
the number of PSTN/ISDN trunks integrated with their VoIP network and increase concurrent calls supported.
“The GXW4500 series represents yet another extension of our product line aimed at expanding the solutions our partners can offer to business around the world,” said David
Li, CEO of Grandstream. “This
Digital VoIP Gateway was designed based on demand and feedback
from our channels and it offers the ideal capacity and voice quality for enterprise networks. Whether you
are an enterprise looking to integrate
a traditional PBX or E1/T1/J1 lines with your VoIP network, or a service provider looking to help customers integrate SIP trunks with legacy platforms through E1/T1/J1 ports, the GXW4500 series offers everything you need and more.”
The GXW4500 series supports PRI, SS7 and MFC R2 digital signaling protocols and nearly all major voice codecs including Opus, G.722, G.711, G.729, G.723, iLBC, G.726, GSM-
FR, etc. This digital VoIP gateway series includes dual Gigabit network ports with a configurable integrated NAT router, two USB 3.0 ports, and one SD card interface. By adding
echo cancellation, jitter buffer, T.38 fax support, TLS and SRTP security encryption as well as automated provisioning by HTTP/TFTP with XML config files, the GXW4500 series is able to cater to the VoIP needs of large and medium enterprises.
PRODUCT RESOURCES
Visit the product page for the GXW4500 series. Product pages include datasheets, technical resources and more. http://www.grandstream. com/products/gateways-and-atas/voip- gateways/product/gxw4500-series
PRICING AND AVAILABILITY
The GXW4500 series is generally available for purchase now through Grandstream’s worldwide distribution channels. The suggested retail prices are $995 USD (GXW4501), $1,699 USD (GXW4502) and $2,999 USD (GXW4504).
l Moreatwww.grandstream.com.
UC Networks
of problems as soon as they occur, preventing downtime or a decline in voice quality,” said Doug Roswell, Business Systems Manager, Libro Credit Union.
“MPA is an essential support tool that allows us to do more with less resources. Text-based alerts allow us to respond to issues before they become bigger problems for our customers, avoiding a call to the help desk. It’s a single pane of glass that delivers actionable data on voice quality,” said Mike Perrow, Principal Network Engineer, Fujitsu.
“In today’s digital age, business rely on communications, collaboration and contact center solutions to help drive growth and profitability,” said Bob Agnes, EVP and President, Mitel Products and Solutions. “With performance analytics services from Mitel, businesses can feel confident that their communications infrastructure won’t let them down or leave them with a stranded investment that doesn’t support emerging technologies.”
Additional Facts
l More than 5,000 businesses and organizations rely on Mitel Performance Analytics.
l Mitel is the only brand recognized across the Gartner Magic Quadrants for Contact Center, Unified Communications and Unified Communications as a Service.
l Mitel ranks among the top three brands for business communications in North America and is the leading supplier in Western Europe (source: MZA). n
l More at www.mitel.com.
Latest global release of Mitel Performance Analytics ensures more seamless communications and collaboration with advanced testing capabilities and expanded coverage for MiVoice Connect
l Designed to detect and prevent issues quickly to keep systems running at optimal performance
l Helps protect against costly downtime while also making better use of IT resources
l Preserves the long-term value of customers’ investment in communications technology
OTTAWA - Mitel®, a global leader in business communications, has announced enhancements to Mitel Performance Analytics (MPA), a unified communications (UC) monitoring and management solution that enables businesses to communicate and collaborate more reliably by helping identify and address potential UC network performance issues. Included as part of
the new release are advanced network testing capabilities, expanded coverage to support MiVoice Connect and added feature integrations for MiVoice MX-ONE.
Vital to every business, the communications network underpins all aspects of operations. Even a small service outage can have far-reaching impact, ranging from reduced productivity to customer complaints, security and compliance risks, unexpected expenses and revenue loss. The new MPA release helps prevent problems with synthetic call tests and diagnostic
tools customized for voice and video to quickly pinpoint potential issues. MPA’s 24/7
proactive monitoring further safeguards against downtime and service quality degradation to keep the network running at peak performance for years to come. With the ability to manage and predict capacity, IT resources can also be used more efficiently.
Key features of the latest MPA release include:
l Support for MiVoice Connect – secure remote access; telephony services, CPU, disk and network monitoring; and alarm management
l Improved MiVoice MX-ONE feature integration – route capacity reporting, TDM trunk traffic; and extended support for premises or air gapped systems
l Better customer lifecycle management – increased functionality for administrators onboarding new users such as detailed welcome emails, standardized user role templates and streamlined permission granting
MPA is easy to deploy on-site or in the cloud and provides monitoring of both Mitel and multi-vendor systems. The latest release of MPA is now available globally as part
of the Mitel Premium Software Assurance subscription and supports a broad range of Mitel solutions including MiVoice Business, MiVoice Office 250, MiCollab and MiContact Center.
Quotes
“Preventing downtime that affects our customer base is always top of mind. If we can’t communicate with them, we can’t serve them, and that is a big problem. Mitel’s solution allows us to be proactive and aware
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