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4th Quarter 2016
SkypeBuzz by Telecom Reseller 5
VMware Introduces New Workspace ONE Innovations and Showcases Continued Collaboration with Microsoft to Deliver Optimized Skype for Business Experience in Horizon
mobility e orts through the use of the entire VMware Workspace ONE platform and adopt a digital workspace that includes integrated device management, application delivery
and identity management. As a result, the company bene ted from greater availability of information for employees, longer lifespans for hardware, reduction of helpdesk tickets by 60 percent, and an improved end-user experience compared to the past, with faster delivery and consumption of services.
Sally Beauty Holdings, Inc. through its a liates, is the world’s largest distributor of professional beauty supplies. With more than 4,000 stores worldwide available to professional and non-professional beauty specialists, the company selected VMware Horizon to extend business resources to employees for secure, anytime, anywhere access to enable greater agility and productivity using any device.
Sally Beauty is evolving from a traditional brick-and-mortar company to becoming increasingly digital as employees and customers increasingly embrace mobile-cloud technologies.
EXPANDING THE DIGITAL WORKSPACE SOLUTION PORTFOLIO
ese announcements build on a list of industry-leading innovations to Workspace ONE and AirWatch introduced at Connect Atlanta 2016. Altogether, these innovations showcase VMware’s expanding solution portfolio that can support e orts to modernize end-user computing and technology leadership in powering digital transformations. Announcements made at Connect Atlanta included:
l VMware AirWatch 9.0 and the new VMware AirWatch Uni ed Endpoint Management (UEM) solution
l A new VMware SysTrack Desktop Assessment Service for Windows 10 migrations
l Support for IoT devices, collaboration with leading smart glasses manufacturers and augmented reality application developers
l Updates to VMware Workspace ONE and new services to assist migration from traditional MDM vendors to VMware AirWatch
l VMware’s vision to develop AirWatch into an analytics platform
l Addition of BlackBerry and SOTI to the AppCon g Community
l Collaboration between Symantec and VMware to deliver integrated approach to mobile threat defense and remediation with AirWatch
AVAILABILITY AND PRICING
VMware Workspace ONE Essentials is expected to be available in Q4 2016 with pricing starting at $4 per user per month.
DLP security in Workspace ONE is expected to be available in Q4 2016.
e expanded SSO capability in Workspace ONE is available immediately. n
e addition of VMware Workspace ONE Essentials expands the VMware digital workspace portfolio to enable companies
to standardize on digital workspaces that
can extend across all end-user types and use cases; Innovations in Workspace ONE brings enhanced security for O ce 365 and improved user experience with expanded mobile
single sign-on (SSO) to all web applications; Continued collaboration with Microso introduces technology preview of optimized delivery of Skype for Business in VMware Horizon
BARCELONA, SPAIN - At VMworld®
2016 Europe, VMware, Inc. (NYSE: VMW) introduced an addition to its digital workspace portfolio with VMware Workspace ONE Essentials, a new standalone secure digital workspace solution for uni ed access to business data and applications. With this addition, the expanded Workspace ONE solution portfolio will enable companies to standardize on digital workspaces that can extend across all end-user types and use
cases for company-wide deployment. In addition, innovations in Workspace ONE
will include enhanced security with new data loss prevention (DLP) capabilities for O ce 365 and improved end-user experiences with expanded mobile single sign-on (SSO) to all enterprise web applications. Lastly, continued collaboration with Microso will showcase
a technology preview of optimized delivery
of Skype for Business in VMware Horizon
that uses peer-to-peer endpoint virtual channels and o oads media processing to the endpoints.
“Since its launch earlier this year, the many innovations available in VMware Workspace ONE demonstrate VMware’s momentum in this category and the strong customer adoption is evidence of its ability to address real-world problems,” said Sanjay Poonen, executive vice president and general manager, End-User Computing and head of global marketing and communications, VMware.
“Continuing down this path, we are also excited about our continued partnership with Microso that showcases the technology preview of Skype for Business with Horizon. is is a critical part of the Workspace ONE platform that will enable customers to optimize the delivery and use of their industry leading collaboration so ware on any device.”
NEW VMWARE WORKSPACE ONE ESSENTIALS AND DIGITAL WORKSPACE INNOVATIONS Companies are turning to Workspace ONE
to power their digital transformations and Workspace ONE Essentials is a new edition
for companies that have implemented a bring-your-own (BYO) initiative and enables unmanaged devices to access business applications and services through an identity- de ned workspace. e solution includes
user authentication and an application catalogue so IT administrators can have control and visibility into the access of business applications for enterprise security. End-users bene t from consumer simplicity with uni ed access to all approved business resources needed for productivity, application self- service, and SSO using any device or platform. End-users bene t from consumer simplicity with uni ed access to all approved business resources needed for productivity, application self-service, and SSO using any device or platform.
Combined with the existing Workspace ONE solution portfolio, companies can now deploy a company-wide digital workspace strategy using a solution that can extend to all user types and use cases using Workspace ONE. VMware continues to innovate Workspace ONE with new data loss prevention (DLP) capabilities
to prevent O ce 365 applications from being linked to personal online le sharing services. e Workspace ONE policy engine enables
the use of personal le sharing applications
for personal les and containerizes work applications such as O ce 365. is capability will enable organizations to deploy O ce 365 securely and integrate it with other applications and services approved for corporate use while keeping les and data within the corporate container on the device.
Lastly, VMware and F5 Networks have collaborated to enable SSO to all existing enterprise web applications including ones that do not support security assertion
markup language (SAML). is is delivered through the F5 Networks BIG-IP platform
on Workspace ONE. is expands the SSO capabilities already in Workspace ONE and broadens the range of applications that can be made available in the digital workspace (web, mobile, SaaS, modern and legacy Windows) to enhance the end-user experience.
COLLABORATION WITH MICROSOFT TO DELIVER OPTIMIZED SKYPE FOR BUSINESS EXPERIENCE IN HORIZON
VMware will demonstrate a technology preview during the general session at VMworld on Wednesday, October 19 that showcases VMware and Microso collaborating to enhance the Microso Skype for Business experience in Horizon virtual desktops and published applications. e solution will
create a direct peer-to-peer endpoint virtual channel and o oads media processing to the endpoints, resulting in an improved end-
user experience while reducing the strain on datacenter infrastructure. In general, the use of Skype for Business in a virtual desktop o ers secure collaboration to keep corporate data secure in the datacenter and prevent data leakage.
It also o ers simple management with greater visibility, policy management and control through centralized deployment and application updates. Lastly, it delivers a consistent end-user experience across any device and platform along with lower IT infrastructure costs.
“Microso and VMware have a long history of collaborating to bring modern desktop and application solutions to customers and those e orts continue with the technology preview of Skype for Business on Horizon 7,” said Andrew Sinclair, general manager, Skype Marketing, Microso .
“Microso providing Skype API’s to VDI vendors such as VMware enables both companies to o er great Skype deployment options to their customers. Virtualization provides bene ts such as secure collaboration by avoiding remote data loss, simpli ed desktop management, and a consistent experience for virtualized users.”
POWERING DIGITAL TRANSFORMATIONS
Lu hansa Cargo, a wholly-owned subsidiary of Deutsche Lu hansa AG, is an international air cargo company employing 450 crew members and serving 45 destinations worldwide. Lu hansa selected VMware Workspace ONE with AirWatch for compliance enforcement, mobile device management, and application management and delivery to support a move to Apple iPads for a modern electronic ight bag (EFB) approach to eliminate in-cockpit electronics. is greatly reduced cockpit weight, shortened approval cycles for new technologies, and increased fuel e ciency.
It also enabled Lu hansa to quickly provide new updates, applications and approaches to employees.
Akademiska Hus is one of the largest real estate companies in Sweden with property
in 16 cities and nearly 400 employees. Akademiska Hus wanted to create a mobile environment to enable employees to work from anywhere and a solution that would be a cost-e ective and sustainable investment into the future.
A er realizing a return on investment from a deployment of VMware Horizon, Akademiska Hus decided to further its
SoftwareONE Taps Enghouse Interactive Communications Center for Microsoft Skype for Business Contact Center
Partnership Addresses Global Demand for Native Microso Skype for Business Solutions on Premises and in Private Cloud Deployments
ATLANTA, GA – Enghouse Interactive has announced that So wareONE has selected Enghouse Interactive Communications Center (CC) as the omni-channel contact center platform for its new Skype for Business on premises and Managed Private Cloud services.
“Partnering with Enghouse Interactive is a strategic imperative for So wareONE to address customer demand, globally, for interaction solutions that are native to Skype for Business
and suited for both on-premise and hybrid deployments,” said So wareONE Global Director, Technology Services, Sean Nicholson.
Utilizing UCMA to natively integrate with Skype for Business, Enghouse Interactive delivers a user experience that extracts the advantages of uni ed communications into the contact center for improved service
that is scalable, extensible and reliable. Communications Center is part of Enghouse Interactive’s extensive range of solutions
for Microso Skype for Business, including Attendant Console, Contact Center, Quality
Management, Mobile IVR and Real-time Speech Analytics, to help organizations improve communications, productivity, and e ciency.
“With over 400 customers using its contact center products deployed in Skype for Business, totaling more than 10,000 active seats,” added Nicholson, “Enghouse Interactive has the track record, global presence and well-deserved reputation as a leader and enabling advocate within the Microso Skype for Business Partner Community. We are excited about the myriad
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