Page 5 - Telecom Reseller May-June 2020

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A $28 Billion Dollar Problem communications platforms and drive
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industry. For 2019, survey respondents – including enterprises, service providers
come. insoftwareflexibilityandsca D
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Each year, the Communications Fraud fraudulent traffic. These events can By Pat Patterso
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The Newsource on l UC l UCaaS l Collaboration l Mobility Upgrade your Router
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Best Practices - Part 2
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Organizational Design Determines Telecom Management Success
PAGE 23
Nortel Notes Telecom
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how secure is the clo predict security pro security services will by 2019.
With recent high companies like Sony agencies, cloud secu
As we said in Aug cloud’s flexible OpE a subscription-base totally grasp the imp cloud. This can lead well-founded) fears solution. As a result, investing in the priv use of the public clo
According to one more than 1,000 em of 1,154 cloud-based
PATTE
PCI Com
the Cont
Don’t Let
Be Foole
Complac
The PCI Securit established stri that accept cre host of development that utilize contact c
A new sound
standard
When talk matters
emand for clo surge, driven
in software fle
The Sennheiser SDW 5000 Series is a flexible range of wireless headsets offering users rich and natural sound, enhanced security and triple connectivity. The two- microphone noise-cancelling system
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M
even years to
In part one of this article, we discussed
how secure is the cloud? No surpri
By Pat Ptahtetestrasgogne,rDinirgecotsotroffvoice fraud – over
predict security products and clou
Services$2fo8rbAilvliaoynaper year in the US alone – and
security services will be a nearly $9
some basic safeguards that channel partners,
by 2019.
enterprises and MSPs need to be aware of
ud services continues to
to protect their pWrofiithabrielictyenantdhciguhstopmroerfile cyber-a
by corporations interested
companies like Sony and U.S. gove
satisfaction. In part two, we provide five
xibility and scalability. But
other key best practices that can be taken to
agencies, cloud security is in sharp
ud? Nomsiunrimpriziseet,haencaolsytstosf fraud on a continuous
As we said in August, the C-suit ducts and cloud-based
basis.
cloud’s flexible OpEx model (often
Most International Toll providers Offer
be a nearly $9 billion market
a subscription-based cloud service
Fraud Mitigation Features. Use Them.
“Proactive”tcoatpaalblyiligtireassipnctlhudeeimplications of ad
profile cyber-attacks at
customizing destinations, identifying
cloud. This can lead to well-founde and U.S. government
fraud patterns as it occurs based on a host
well-founded) fears about the secu rity is inofsdhiaffreprenfot c“suigs.natures” and automated
solution. As a result, many large co
blocking / disabling of routes once fraud is
investing in the private cloud, whil
suspected. “Reactive” capabilities include
x model (often deployed as
blocking destiunsaetionfstohnecpe ucebrltiacinclmouindu.te or
d cloud service) but may not
According to one estimate, com
dollar thresholds have been reached – think
lications of adopting the
“circuit breaker”.
more than 1,000 employees use an to well-founded (and not so
Toreadthisartoicfl1e,f1u5rt4hecrlopluedas-ebvaiseitd services, “ran about the security of a cloud
https://wp.me/p2Q636-z0P
many large companies are PATTERSON continue ate cloud, while slowing their
Stopping Attackers & Web
ud.
estimate, companies with
C o n f e r e P n c C i n I g C H a o c mk e r p s : l i a n c ployees use an average
Keeping Unwanted
AttendetehsefroCmoAnccteasscintgCe RSON continues on page 21 ››
services, “ranging from
ency
by Will Melende
your Meetings
Don’t Let Your C
pliancein LARRY
Be Fooled into
act CWenter:DORIE Complacency
Your Clients
by Larry Dorie, CEO and Co-Founder of RHUB
Communications
ith the COVID pandemic that
has spread across the nation in
d into MELEN enormous growth in remote-working
recent weeks, there has been
applications, and especially across video
conferencing platforms. Video meetings
have become the new normal, and they will
likely be conducted more frequently than
times even as quarantine and stay-at-home orders are eased.
pre-pandemicT
MELENDEZ he PCI Security Standards C Many large conferences, business
networking events, aensdtatbralisnhinegdesvternictst guidelines f throughout the rest of the year have already
by Will Melendez,
that accept credit card payme
announced that they intend to shift to a
Executive Vice Presidheonsttooff developments into motion virtual format, so demand is higher than
Global Sales at Voicet4hNaettutilize contact centers—and c ever, and video is here to stay as a normal
(www.voice4net.com)
for resellers of contact center soluti
way to hold many, if not most, meetings.
But shiftingctomvipdleiaonhcaes nmoat nbedeanteas are rigorous, y Standards Council has
flawless procecsos mforpmlianyceorcganibzaetidoenbs,ilitating, an
ct guidelines for companies
Executive Vice
Global Sales at
(www.voice4net
and the security risks remain high for those
leniency being offered to violators.
dit cardwphaoymusencltosu, dsestetrivnigceaproviders. These
The extent of organizations that
s into motion for industries
to PCI compliance is staggering. M
l LARRY DORIE continues on page 6 enters—and consequently,
0619_TCReseller_PrintAd_SDW5064.indd
1
million businesses in the United St for resell6e/1r9s/1o9 f9c:3o6nAMtact center solutions. PCI
card-based payments, through onli compliance mandates are rigorous, fees for non-
compliance can be debilitating, and there is little
subject to PCI DSS (Data Security
and voice communications, and ar