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16 Extra report on Avaya BUYER’S GUIDE
Avaya Communications Server 1000 (Avaya CS 1000) (continued)
Company
Solution/Service name
Description
Avaya Platform
Contact Contact email
IR
Prognosis
Real time insight to service-level achievement, service availability, performance and voice quality for Avaya Communication General Enquiries
info.usa@ir.com
SP’s customers complete ecosystems including Avaya AuraM infrastructure and Acme Packet SBCs.
Server 1000 (Avaya CS
1000)
IR
Prognosis
Real time insight to service-level achievement, service availability, performance and voice quality for Avaya Communication General Enquiries
info.usa@ir.com
SP’s customers complete ecosystems including Avaya AuraM infrastructure and Acme Packet SBCs.
Server 1000 (Avaya CS
1000)
Komutel Inc.
Komand & SITM Komand (cloud) & SIT (on-premise) Console for Healthcare, Public Safety, Education, Government Avaya Communication Michel Lacasse
michel.lacasse@komutel.com
(Solution for Integrated and Enterprise. Plug-in design delivers enhanced call handling and a wide range of business specific Server 1000 (Avaya CS
Telecommunications)
options in a single user-friendly GUI so that it can be fully verticalized or simply generic.
1000)
KPN
VaMo1 SIP Service
SIP Trunking solution
Avaya Communication Bjorn Borger
bjorn.borger@kpn.com
Server 1000 (Avaya CS
1000)
MTS Allstream
MTS Allstream SIP Trunk Allstream’s high-performance network delivers secure, dependable business communications from Avaya Communication Mirna Ajanovic
mirna.ajanovic@mtsallstream.
Service
coast to coast in Canada. Our 30,000 km fibre-optic backbone combines advanced IP connectivity, Server 1000 (Avaya CS com
digital switching, Ethernet-featured services and the latest security technologies
1000)
NetIQ Corp d/b/a NetIQ AppManager, Vivinet NetIQ® AppManager® Suite comprehensively manages Avaya phones, servers and gateways to Avaya Communication NetIQ Sales
Info@netiq.com
Attachmate
Diagnostics
accurately monitor, alert, diagnose, and report on performance and end-user QoE. Vivinet Assessor® Server 1000 (Avaya CS
supports pre-deployment planning. NetIQ® AnalysisCenter® provides reporting for capacity planning, operational health and service level reporting.
1000)
Nu Technologies Ltd.
orbi-telxps
Advanced call accounting measures cost, performance and usage for efficient management of telecoms system and personnel. The web browser interface also enables users to define graphical Avaya Communication Server 1000 (Avaya CS Robert McPheat
robert.mcpheat@nut.eu.com
displays for performance management.
1000)
Nu Technologies Ltd.
ORBi-TEL7
Voice and data communications logging application, providing expense and usage management, performance monitoring, fraud detection and traffic management. Secure multi-user access via web Avaya Communication Server 1000 (Avaya CS Robert McPheat
robert.mcpheat@nut.eu.com
browser for on-premise or cloud based solutions.
1000)
Nuance
SpeechAttendant
Integrates with all types of PBX, SpeechAttendant is a speech auto attendant that allows callers to just speak the name of the person or department they are trying to reach.
Avaya Communication Server 1000 (Avaya CS 1-866-968-2623 say Sales
pete.maniaci@nuance.com
1000)
OneStream Networks, LLC
OneStream Global SIP Trunking Service
SIP Trunking solution
Avaya Communication Server 1000 (Avaya CS Brian Skidmore
bskidmore@ onestreamnetworks.com
1000)
OpenText
RightFax
OpenText helps customers cut telecommunications and operations costs with integrated fax communication solutions which include T.38 FoIP.
Avaya Communication Server 1000 (Avaya CS Greg Settle
gsettle@opentext.com
1000)
Phoneware Limited
CallBill
CallBill is a robust, fully scalable, multi-platform call accounting solution delivering comprehensive standard reports that can be customized to suit user needs. CallBill also includes a Reports Design Avaya Communication Server 1000 (Avaya CS Terry Dunne
tdunne@phoneware.ie
Module allowing clients to design reports unique to their business needs, and all reports can be 1000)
delivered by schedule or run ad hoc.”
Phoneware Limited
PhoneMaster
PhoneMaster is an easy-to-use multi-platform administration tool for the Avaya CS 1000 that can Avaya Communication Terry Dunne
tdunne@phoneware.ie
also be used to administer, upgrade and/or migrate legacy Nortel systems to Avaya’s latest release of Server 1000 (Avaya CS
Avaya CS 1000.”
1000)
Phybridge Inc.
Phybridge POLRE
PoLRE switches deliver Ethernet & power over a single pair of telephony grade wire with four times Avaya Communication Steven Fair
steven.fair@phybridge.com
the reach of traditional data switches.
Server 1000 (Avaya CS
1000)
Rauland-Borg Responder 5
Hospitals can connect patients to staff – and nurses to other staff and doctors – easily, efficiently Avaya Communication Paul Duda
paul.duda@rauland.com
Corporation
and quietly. Responder 5 offers hospitals superior patient-to-staff communication workflow Server 1000 (Avaya CS
capabilities, with open integration to complementary systems such as wireless phones, pagers and 1000)
real-time staff location systems
RedSky Technologies E911 Manager®
E911 Manager® is an automated and scalable software solution that interfaces to Avaya's CM/SM to Avaya Communication Nick Maier
nmaier@redskytech.com
Inc.
track, manage and deliver location information for analog/TDM/IP/SIP/ & wireless end-points as they Server 1000 (Avaya CS
move within and outside of the organization.
1000)
Resource Software Shadow CMS Enterprise
Shadow CMS Enterprise is a total communication management solution that consolidates Avaya Communication Steve Cummings
scummings@telecost.com
International Ltd.
communication usage data across the enterprise to assist managers in monitoring, controlling and Server 1000 (Avaya CS
migrating infrastructure.
1000)
SaskTel
Sasktel SIP Trunking
SIP Trunking solution
Avaya Communication Glenn Buchanan
glenn.buchanan@sasktel.com
Server 1000 (Avaya CS
1000)
Soft-ex
Ringmaster/Optimiser
Ringmaster/Optimiser is an innovative on-site or hosted telecom expense and usage management Avaya Communication Grainne g.magfhloinn@soft-ex.net
solution delivering centralised visibility and reporting on mobile and fixed costs. Also provides call Server 1000 (Avaya CS Magfhloinn
tagging, inventory, alerting and infrastructure reporting.
1000)
Spectralink Corporation
PIVOT VoWiFi Android Phone
PIVOT expands the Spectralink portfolio of Voice over Wi-Fi (VoWi-Fi) handsets to deliver enterprise- Avaya Communication David Soderholm
david.soderholm@spectralink.
grade, on-site voice mobility with a user-friendly interface on an extensible application platform. Built Server 1000 (Avaya CS com
on the industry-standard AndroidM operating system, PIVOT offers HD voice quality, seamless VoWi-Fi roaming, durability and wireless local area network (WLAN) interoperability.
1000)
Spectralink Corporation
SpectraLink 84-Series Wi-Fi sets
SpectraLink 84-Series standards-based Wireless Telephones provide Unified Communications for on- site mobile professionals across a wide range of industries, including healthcare, retail, manufacturing Avaya Communication Server 1000 (Avaya CS David Soderholm
david.soderholm@spectralink. com
and hospitality.
1000)
Tango Networks, Inc.
Enterprise Accelerator Fault Tolerant Software (previously Tango Networks integrates any mobile phone with Avaya Aura and CS 1000 without requiring an app on the device, providing advanced PBX features, identity management, mobile presence and Avaya Communication Server 1000 (Avaya CS Mark Sosebee
marksosebee@tango-networks. com
known as Tango Abrazo-E)
enforceable recording capabilities.
1000)
TDC Sverige AB
TDC Business Trunk
SIP Trunking solution
Avaya Communication Server 1000 (Avaya CS Raymond Liljegren
raymond.liljegren@tdc.se
1000)
Telenor
Telenor SIP Trunk Service
SIP Trunking solution
Avaya Communication Server 1000 (Avaya CS Lars Krogh
lars.krogh@telenor.com
1000)
TelStrat
Engage Record Contact Center Suite
Advanced, high performance WFO solution, combining Engage Record call recording, screen capture, agent evaluation/coaching/e-learning, speech/desktop analytics, and workforce management. Avaya Communication Server 1000 (Avaya CS TelStrat
sales@telstrat.com
Provides a total contact center solution for SMB, enterprise, & cloud.
1000)
ThinkTel ThinkTel SIP Trunking
ThinkTel Communications is Canada’s largest, most reliable SIP trunking provider, with exclusive Avaya Communication Jim Dawson, VP Jim.Dawson@thinktel.ca
communications
features such as: channel bursting, uControl self-serve customer portal, Surecall for disaster recovery, Server 1000 (Avaya CS Sales
and flexible contract terms.
1000)
TSTT
TSTT SIP Trunking
SIP Trunking solution
Avaya Communication Jason Melville
jmelvil1@tstt.co.tt
Server 1000 (Avaya CS
1000)
TWTelecom
TW Telecom Managed SIP SIP Trunking solution
Avaya Communication Chuck Mahoney
charles.mahoney@twtelecom.
Services
Server 1000 (Avaya CS com
1000)