Page 17 - Bauyer's Guide Q3 Q4 2015

Extra report on Avaya BUYER’S GUIDE 17

Avaya Communications Server 1000 (Avaya CS 1000) (continued)

Company
Solution/Service name
Description
Avaya Platform
Contact
Contact email
Unimax
2nd Nature
Significantly reduces telecom administration expense by delivering end-user employee self service, Avaya Communication Todd Remely
TellMeMore@unimax.com
automation, and unified functionality to tasks such as MACs, password resets, provisioning, etc. Multi- Server 1000 (Avaya CS
Vendor compatibility.
1000)
Verizon Business
Verizon Business IP Trunking IP Trunking is an enterprise-class, Avaya compliant, SIP Trunk-based IP PBX service offering a simple, Avaya Communication Tim Roberts
tim.roberts@verizon.com
Service
economical & efficient voice/data solution. Centralized multi-site & burstable options available.
Server 1000 (Avaya CS
1000)
Verizon Business
Verizon IPCC
Verizon combined intelligent routing and call treatment with SIP Signaling to deliver VoIP Inbound Toll Avaya Communication Tim Roberts
tim.roberts@verizon.com
Free/Local Originations and IP Interactive Voice Response (IP IVR) IP and TDM contact center solutions.
Server 1000 (Avaya CS
1000)
Virgin Media Business
Virgin Media Business SIP SIP Trunking solution
Avaya Communication Rajesh Janabalan
Rajesh.Janabalan@virginmedia.
Trunk Service
Server 1000 (Avaya CS co.uk
1000)
Vodafone Libertel B.V.
Vodafone NL SIP Trunk SIP Trunking solution
Avaya Communication Hashim Zeid
hashim.zeid@vodafone.com
Service
Server 1000 (Avaya CS
1000)
Vodafone UK Ltd
Vodafone UK SIP Trunk SIP Trunking solution
Avaya Communication David Mackenzie
david.mackenzie@vodafone.
Service
Server 1000 (Avaya CS com
1000)
Windstream Windstream SIP Trunking
SIP Trunking solution
Avaya Communication Boyd Kamer
boyd.kamer@windstream.com
Communications Inc.
Server 1000 (Avaya CS 1000)

XO Communications
XO Communications SIP Trunk XO SIP Service unifies voice, data and Internet services over an IP connection, leveraging your existing Avaya Communication XO Sales at 855- http://www.xo.com/forms/
Service
IP-PBX. It’s an ideal converged solution for a single location business with 10 or more phone lines.
Server 1000 (Avaya CS 1000)
339-4417
request-quote/

Zenitel Norway AS
STENTOFON Turbine Intercom
The Zenitel Stentofon Turbine Intercom is a door communicator that supports voice transmission using Avaya Communication Adil Ashraf
adil.ashraf@zenitel.com
SIP,inadditiontobeingadoorentrydevice
Server 1000 (Avaya CS 1000)

Avaya Contact Center Select

Description
Avaya Platform
Contact
Contact email
Company Solution/Service name

TelStrat
Engage Record Contact Center Advanced, high performance WFO solution, combining Engage Record call recording, screen capture, Avaya Contact Center TelStrat
sales@telstrat.com
Suite
agent evaluation/coaching/e-learning, speech/desktop analytics, and workforce management. Select
Provides a total contact center solution for SMB, enterprise, & cloud.

Avaya Engagement Development Platform
Avaya Platform
Contact
Contact email
Company Solution/Service name
Description

Approved Contact, LLC
Call Listener
Approved Contact Call Listener tightly couples your calendar to incoming calls. Approved Contacts are Avaya Engagement Daron Worth
Daron.worth@approvedcontact.
allowed based upon whether or not you are in a meeting or available for interruptions.
Development Platform
com
operations@webtext.com
WEBTEXT SMS 2-way Connector
The Webtext Connector allows users to send SMS text messages from their Collaboration Environment Engagement Development Sales
applications and to receive messages back in through the Connector.
Platform

Avaya Interactive Center
Contact email
Description
Company
Solution/Service name
Avaya Platform
Contact

AMC Technology
AMC Telephony Connector
AMC’s Telephony Connector delivers real-time customer data to Avaya Interaction Center users Avaya Interaction Center AMC Sales
sales@amctechnology.com
by providing server-based computer telephony integration to leading CRM applications, including (AIC)
Salesforce,SAP,Microsoft,SiebelandPeopleSoft.
contact@cct-solutions.com
A configurable agent desktop solution for multichannel contact centers, offering additional Modules CCT Deutschland / CCT CCT ContactPro
Avaya Interaction Center Uwe Kreuter
like Outbound Campaign, Supervisor and WebReporter, including unified interfaces to handle all Software
(AIC)
channels (i.e. chat,voice,email,im).

Avaya IP Ofice

Contact email
Description
Avaya Platform
Contact
Company
Solution/Service name
3NG Networks
3NG SIP Trunk Service
SIP Trunking solution
Avaya IP Office
Matthew matt@3ngnetworks.com
Padiyara
kyandell@911etc.com
Included in Avaya’s Select Product Program, CrisisConnect® is fully managed, hosted E911 service for Avaya IP Office
Karina Yandell
911 ETC, Incorporated
Crisis ConnectM for TDM/VoIP/
PBX/IP-PBX and includes VoIP phone discovery, soft phone location provisioning, E911 connectivity to Softphones
PSAP’s, and on-site emergency notification.
AEi Communications ASP 6x10-S / ASP-6110
Single and dual line analog corded speakerphone - up to 10 programmable guest service keys. Single Avaya IP Office
GTek Sales / AEI gilbertchng@g-tek.com.my /
Corp.
line non-speakerphone option
Sales
gilbertchng@aeicommunications.
com.my
gilbertchng@g-tek.com.my / Single and dual line analog cordless handset (color LCD display) with stand up base charger (slave) - Avaya IP Office
GTek Sales / AEI AEi Communications AGR-8x06-SPBU
gilbertchng@aeicommunications. up to 6 programmable guest service keys, customizable hotel logo on handset display
Sales
Corp.
com.my
AEi Communications ASP 8x10-SMK
Single and dual line analog cordless speakerphone - up to 10 programmable guest service keys, Avaya IP Office
GTek Sales / AEI gilbertchng@g-tek.com.my /
Corp.
control up to 3 cordless handsets (AGR-8x06-SPBU)
Sales
gilbertchng@aeicommunications.
com.my
gilbertchng@g-tek.com.my / Single and Dual Line Corded VoIP DECT Base Mini-Gateway (Room Keeper) speakerphone, control up Avaya IP Office
GTek Sales / AEI AEi Communications SSP 9x10-SMG
gilbertchng@aeicommunications. to 4 cordless extensions (SGR-8x06-SPBU) & control / Monitor up to 2 IP / SIP phones
Sales
Corp.
com.my
AEi Communications SGR 8x06-SPBU
Single and Dual Line IP / SIP DECT Cordless Handset (Color LCD display) with stand up base Charger Avaya IP Office
GTek Sales / AEI gilbertchng@g-tek.com.my /
Corp.
(Slave) - up to 6 programmble guest service keys, customizable hotel logo on handset display, USB Sales
gilbertchng@aeicommunications.
charge point
com.my
gilbertchng@g-tek.com.my / Slim single and dual line analog corded phone - 3 programmable guest service keys
Avaya IP Office
GTek Sales / AEI AEi Communications AKD 5x00 / AKD 5x03
gilbertchng@aeicommunications. Sales
Corp.
com.my
AEi Communications SAX 8x06-P
Trimline Single and Dual Line IP / SIP Cordless Tethered Extension (POE Built in) with magnetic hook Avaya IP Office
GTek Sales / AEI gilbertchng@g-tek.com.my /
Corp.
switch & wall mounted, customizable hotel logo on handset display
Sales
gilbertchng@aeicommunications.
com.my
gilbertchng@g-tek.com.my / Trimline Single Line corded phone with magnetic hook switch & wall mounted
Avaya IP Office
GTek Sales / AEI AEi Communications AAX 4100
gilbertchng@aeicommunications. Sales
Corp.
com.my