Page 20 - Bauyer's Guide Q3 Q4 2015

20 Extra report on Avaya BUYER’S GUIDE

Avaya IP Ofice (continued)

Company
Solution/Service name
Description
Avaya Platform
Contact
Contact email
Multi-Tech Systems, "FaxFinder Fax Server Analog The FaxFinder fax server is a network attached appliance that eliminates fax machines and delivers Avaya IP Office
Sales
sales@multitech.com
Inc.
Model FFx40 FaxFinder IP incoming faxes electronically to an email inbox, network folder, or network printer.
Fax Server Model FF240-IP;
FaxFinder Analog Expansion
Module FFEX”

Mutare
EVM Plus with giSTT Hosted EVM Plus with cloud-based giSTT Speech-to-text transcription service. Solution monitors voice Avaya IP Office
Rich Quattrocchi
rquattrocchi@mutare.com
Speech to Text Service
message store, delivers copy of audio with text transcription to email, SMS and IM and provides
escalation notification and mailbox status reporting.
Mutare
EVM Plus giSTT
Unified Messaging solution monitors voice message store, delivers copy of audio with text Avaya IP Office
Rich Quattrocchi
rquattrocchi@mutare.com
transcription to email, SMS and IM. Escalation delivers notification in escalating pattern; Monitor
provides mailbox status reporting.
Net2Phone
Net2Phone SIP Trunking
Net2Phone SIP Trunking offers solutions for any size business, enterprise, or call center. No monthly Avaya IP Office
Peter Broes
peter.broes@idt.net
contracts, no charge per channel, unlimited concurrent calls, scalable channel capacity and pay-as-
you-go pricing

NovaLink GmbH
NovaAlert, NovaMail, NovaTax NovaAlert is an alerting, evacuation and messaging system. NovaMail is a Hospitality Voice Mail. Avaya IP Office
Martin Wirth
martin.wirth@novalink.ch
on NovaBox
NovaTax is a Call Accounting solution.
NovaLink GmbH
NovaConf
NovaConf is a voice conferencing system providing inbound, outbound, scheduled and ad hoc Avaya IP Office
Martin Wirth
martin.wirth@novalink.ch
conferences services.
Nu Technologies Ltd.
orbi-telxps
Advanced call accounting measures cost, performance and usage for efficient management of Avaya IP Office
Robert McPheat
robert.mcpheat@nut.eu.com
telecoms system and personnel. The web browser interface also enables users to define graphical
displays for performance management.

Nuance
SpeechAttendant (EPS SA)
Integrates with all types of PBX, SpeechAttendant is a speech auto attendant that allows callers to Avaya IP Office
1-866-968-2623 pete.maniaci@nuance.com
just speak the name of the person or department they are trying to reach.
say Sales
Nuance
SpeechAttendant
Integrates with all types of PBX, SpeechAttendant is a speech auto attendant that allows callers to Avaya IP Office
1-866-968-2623 pete.maniaci@nuance.com
just speak the name of the person or department they are trying to reach.
say Sales
OneStream Networks, Onstream Global SIP Trunking
Global SIP Trunking enables consolidation of worldwide voice services onto MPLS IP connections, Avaya IP Office
Brian Skidmore
sales@onestreamnetworks.com
LLC
ensuring quality, reliability, security and enhanced calling features. Service in 50+ countries and 4,000
cities worldwide.
Orange Business Orange Business Services SIP Trunking solution
Avaya IP Office
Yasser-Adrien yasseradrien.berzem@orange.com
Services
BTIP / Business Talk SIP Berzem
Trunking Service

Phonect AS
Phonect SIP
SIP Trunking solution
Avaya IP Office
Haakon Njaa
haakon.njaa@phonect.no
Phybridge Inc.
Phybridge POLRE
PoLRE switches deliver Ethernet & power over a single pair of telephony grade wire with four times Avaya IP Office
Steven Fair
steven.fair@phybridge.com
the reach of traditional data switches.
Pridis BV
Connecsy Enterprise
Offers the tools that are required to answer and transfer a call efficiently to the right person in the Avaya IP Office
Henk Dick
hdick@pridis.com
organization. The solution can also be used in a multivendor environment.

PROTOCOL SYSTEMS Imperium-CTI
The Imperium software has a Computer Telephony Integration (CTI) module that provides screen pops Avaya IP Office
Raj Kumar
raj@protocolsystems-me.com
FZC
to end users via the TAPI3 Service Provider installed on the Imperium server.
PROTOCOL SYSTEMS Imperium MSCRM Connector
This is a CTI module which integrates with Microsoft Dynamics CRM providing screen pop-up and full Avaya IP Office
Raj Kumar
raj@protocolsystems-me.com
FZC
call control for inbound and outbound calls from within MSCRM.
Resource Software Shadow CMS Cloud Call A scalable UC management solution enabling retrieval of call detail metrics for facility planning, Avaya IP Office
Steve Cummings
scummings@telecost.com
International Ltd.
Accounting
customer service, workforce management, bill back and billing reconciliation.

Resource Software Revolution Web Call "Revolution Web Call Accounting is a 100% browser based solution that can allocate telecom costs Avaya IP Office
Steve Cummings
scummings@telecost.com
International Ltd.
Accounting
to individuals, departments or cost centers. It is equipped with an embedded SQL database engine,
built-in web server and automated reporting.
Resource Software Shadow Real-Time Dashboard Shadow Real Time Dashboard (RTD) is a browser based, real-time console that monitors and Avaya IP Office
Steve Cummings
scummings@telecost.com
International Ltd.
(RTD)
analyzes data (including Contact Center/Hunt Groups, CDR, etc.). It provides supervisors with
instantaneous metrics about the health of their communication facilities.
Resource Software Shadow OSN
Offers immediate on-site notification for event/emergency calls. Seconds can make the difference in Avaya IP Office
Steve Cummings
scummings@telecost.com
International Ltd.
life threatening situations or when apprehending harassing callers.

Resource Software Shadow CMS Enterprise
Shadow CMS Enterprise is a total communication management solution that consolidates Avaya IP Office
Steve Cummings
scummings@telecost.com
International Ltd.
communication usage data across the enterprise to assist managers in monitoring, controlling and
migrating infrastructure.
SaskTel
Sasktel SIP Trunking
SIP Trunking solution
Avaya IP Office
Glenn Buchanan
glenn.buchanan@sasktel.com
Scantalk ApS
TeamView Office Manager
Office Manager works as customer service/helpdesk for teams or individually with full Microsoft AD, Avaya IP Office
Allan Smith
Sales@scantalk.com
Exchange and Outlook import with phone, mail, web and 3. Party application integration. Supports
Avaya AuraCall Center Elite.

SFR
SFR SIP Trunk Service
SIP Trunking solution
Avaya IP Office
Zeljko JEKIC
zeljko.jekic@sfr.com
Soft-ex
Ringmaster/Optimiser
Ringmaster/Optimiser is an innovative on-site or hosted telecom expense and usage management Avaya IP Office
Grainne g.magfhloinn@soft-ex.net
solution delivering centralised visibility and reporting on mobile and fixed costs. Also provides call Magfhloinn
tagging, inventory, alerting and infrastructure reporting.
Sotel IP Services Sotel SIP Trunk Service
SIP Trunking solution
Avaya IP Office
Nick Kramer
nkramer@sotelsystems.com
(Division of Sotel
Systems, LLC)

Spectralink PIVOT VoWiFi Android Phone
PIVOT expands the Spectralink portfolio of Voice over Wi-Fi (VoWi-Fi) handsets to deliver enterprise- Avaya IP Office
David Soderholm
david.soderholm@spectralink.com
Corporation
grade, on-site voice mobility with a user-friendly interface on an extensible application platform. Built
on the industry-standard AndroidM operating system, PIVOT offers HD voice quality, seamless VoWi-Fi
roaming, durability and wireless local area network (WLAN) interoperability.
Spectralink SpectraLink 84-Series Wi-Fi SpectraLink 84-Series standards-based Wireless Telephones provide Unified Communications for on- Avaya IP Office
David Soderholm
david.soderholm@spectralink.com
Corporation
sets
site mobile professionals across a wide range of industries, including healthcare, retail, manufacturing
and hospitality.
Spectralink IP-DECT Server 6500/400
The Spectralink DECT Servers are built on the international DECT (Digital Enhanced Cordless Avaya IP Office
David Soderholm
david.soderholm@spectralink.com
Corporation
Telecommunications) standard, providing a cost-effective, highly-secure and reliable wireless
telephony solution.

Swisscom Switzerland
SME SIP Trunk Interworking
SIP Trunking solution
Avaya IP Office
Ali Badiei
ali.badiei@swisscom.com