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• trying to amuse the audience by emphasising existing divisions.

                   On this last point, while it’s gratifying to make an audience laugh and it can be easy to

               achieve this – for example, if talking to a group of mental health nurses it is relatively easy to
               get  them  on  side  by  throwing  into  the  mix  jokes  about  psychiatrists  –  as  consumers,  it’s

               important to resist  this  urge.  Deepening  these  divisions  is  in  no one’s  interests.  Doing  so

               simply reinforces the very reasons why clinicians often fail to communicate when they are
               expected to work in multi-disciplinary teams. It also simplifies genuinely complex problems

               (making it seem like ‘the problem’ is just ‘those people’).

                   There  are  also  two  particularly  unhelpful  ways  that  consumers  sometimes  position

               themselves in relation to other consumers, which we suggest you be wary of:

               • “Once, I too used to ‘behave like that’/‘act out like that’/‘not be compliant’/‘resist the help I
               was being kindly offered’, but now I have seen the light, …” or


               • “Once, I too was trapped within the mental health system which kept me  dependent and
               taught  me  to  see  myself  as  a  diagnosis  instead of  a full  human  being. It  taught  me  to  be

               compliant  and  unable  to  take  charge  of  my  life.  But  now  I  have  broken  away  from  the
               dangerous medical model and you will, too, when you think hard enough.”


                   Both these approaches position the storyteller as better than other consumers and presume
               that other consumers should follow the same path as them.

                   We think it’s important that when we tell our own stories we are mindful of the broader

               consequences of what we are saying and how we are saying it
               3.  The summarize
               4.  Formative test


               Key answers

               References

                   1.  Everyday Conversation: Learning American English by Michael Jay Friedman
                   2.  Speaking I by Dra.Hj.Kimtafsirah, MA.

                   3.  Bowler, B and Cunningham, S. (1990). Headway. Oxford: Oxford University Press.

                   4.   Brown, W.H. (1994). Teaching by Principles. New Jersey: Prentice Hall Regents.
                   5.  Department of Education. (2003). Kurikulum 2004. Jakarta.

                   6.  Howard, L., Kelfner, A. and Lee, F. (1991). English or Adult Competency.
                   7.  Mulyana, K. (2002). Teaching Speaking Teaching as the Productive Skill to Students

                       of Junior High School.


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