Page 7 - FCSF VOLUNTEER HANDBOOK PATIENT SUPPORT PROGRAM ver. 2018
P. 7

FLORIDACANCER

                                             SPECIALISTS








                                   VOLUNTEER POSITloN DESCRIPTION




                 Patient Support Volunteer          Volunteer Services            Volunteer Program  Manager



                This position is responsible for supporting the non-medical  needs of adult patients in the
                 infusion/treatment areas, in an effort to provide comfort and companionship.  Patient Support
                Volunteers are ambassadors for the FCS  Foundation.


                                       Duties &  Responsibilities


                  t     Greetpatientsand guestswith a smile        t     Hand outmagazines, books, art
                     and friendly voice.                              therapy and FCS Foundation
                  )     Engage patientsandguests in  light,           information to patients and guests.
                     easy conversation.                            t     Wipe down  infusion chairs after
                  t     Offer patients a pillow or blanket.           patient has left using gloves and
                  t     Distribute snacks, prepare coffee or          sanitizing wipes.  Place used blankets
                     other beverages, and serve to                    in designated area and dispose of
                     patients and guests.                             used pillow cases.
                  t     Restockthe blanketwarmer                   }      Log  inandoutattheinfusionsign  in
                     (if applicable).                                 areas with your name, time you arrived
                  }     Offer assistance escorting patients to        and time you  left, as well as total  hours
                     chairs or other parts of the facility,           you worked each shift.
                     if needed.



                Shifts are a minimum of three hours with a recommended six-month commitment. The number of
                days and times that shifts are available may vary by clinic location.



               •          Excellent verbal  communication skills     Must be at least 18 years old.
                    are required.  Be an  FCS                        We are not able to accommodate
                    Foundation ambassador.
                                                                     patients who are actively being
                    Computer and  Internet skills, as well           treated for cancer, or court-ordered
                    as an email address are essential.               community service.
                    Must have a friendly and                         Ability to stand and walk for three
                    compassionate personality.                       hours with  light lifting,  carrying
                    Able to commit to a minimum of three             and bending.
                    hours a week, on a  regular basis.
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