Page 23 - FIN435 RHB vs BPMB

3.0 Part B: The characteristics, advantages and disadvantages of the banking products
and services of RHB Bank.

3.1 RHB Bank Product and Services

i) Internet banking service

RHB now is financial services provide by RHB Bank via computer and telephone.
Since the development of technology, RHB Bank had step up to provide the best

online service for the convenience of their customer. RHB online banking or commonly
known as RHB Now is an online banking system that mainly:

• To facilitate customer with online banking services such as balance check,
funds transfer, e – billing and reload service.
• RHB Now e- banking consist of RHB phone banking and RHB mobile banking.

• An updated system and security such as fingerprint access, secure
word authentication login and one-time password for fund transfer

activity.
• The latest version of RHB now enables customer to transfer via mobile
number, email address and Facebook rather than bank accounts.

Other RHB online banking features include:

JomPAY: JomPAY is a National Bill Payment Scheme that allows customers to
pay bills conveniently and securely via Internet & Mobile Banking platforms such
as RHB Now.

RHB-PayPal: An exclusive collaboration between RHB and PayPal, the world's No. 1
online payment service. Together RHB and PayPal are about to change the way you
transact online. RHB-PayPal allows you to top up PayPal Account and Send Money

via PayPal.

FPX: an online payment gateway that facilitates interbank transfer of funds
whenever customers make a payment for their online purchases and for

business you can start accepting payments and in return allows you to sell and
grow your business more.

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