Page 209 - Keys to College Success

KEY 7.3 The Cornell system has space for notes, comments, and a summary.

Label a sheet of paper with the date and title of the lecture. October 3, 2010, p. 1

UNDERSTANDING EMPLOYEE MOTIVATION

Why do some Purpose of motivational theories
workers have a —To explain role of human relations in motivating employee
better attitude
1 7 toward their work performance
CHAPTER CHAPTER than others? 2 specific theories
—Theories translate into how managers actually treat workers

Some managers —Human resources model, developed by Douglas McGregor, shows
view workers as that managers have radically different beliefs about motivation.

Create the cue column lazy; others view —Theory X holds that people are naturally irresponsible and
by drawing a vertical them as motivated uncooperative
line about 2½ inches and productive. —Theory X holds that people are naturally irresponsible and
from the left side of the uncooperative
paper. End the line Maslow’s Hierarchy —Maslow’s Hierarchy of Needs says that people have needs in

about 2 inches from 5 different areas, which they attempt to satisfy in their work.
the bottom of the sheet. self-actualization needs —Physiological need: need for survival, including food and
(challenging job) shelter
esteem needs —Security need: need for stability and protection
(job title) —Social need: need for friendship and companionship
social needs —Esteem need: need for status and recognition
(friends at work)
security needs —Self-actualization need: need for self-fulfillment

(health plan) Needs at lower levels must be met before a person tries to
physiological needs satisfy needs at higher levels.
(pay) —Developed by psychologist Abraham Maslow

Two motivational theories try to explain worker motivation. The human resources model
includes Theory X and Theory Y. Maslow’s Hierarchy of Needs suggests that people have

needs in 5 different areas: physiological, security, social, esteem, and self-actualization.

Create the summary area by starting where the vertical line ends (about 2 inches
from the bottom of the page) and drawing a horizontal line across the paper.

A think link may be difficult to construct in class, especially if your instructor
talks quickly. If this is the case, transform your notes into think link format later when
you review.

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